Job Description

We are looking for a friendly, organised, and customer-oriented Shop Assistant to join our deli/news team. As a Shop Assistant, you will be responsible for providing excellent customer service, maintaining the deli section, and ensuring that the products are fresh and attractively presented. You will play a key role in ensuring the smooth operation of the shop, helping customers with their orders, and supporting the team with daily tasks.

Key Responsibilities

:

Customer Service

: Provide friendly and knowledgeable assistance to customers, answering questions about deli products, making recommendations, and processing transactions efficiently.

Product Handling

: Assist with the preparation, slicing, and packaging of deli meats, and other specialty items. Ensure all products are stored and displayed according to health and safety regulations.

Inventory Management

: Monitor stock levels, rotate products to ensure freshness, and inform the manager of items that need to be reordered or replenished.

Sales

: Upsell and promote special offers or new products to customers. Ensure that all customers have a positive shopping experience to encourage repeat business.

Cleaning and Hygiene

: Maintain cleanliness and hygiene in the deli section, including cleaning surfaces, equipment, and ensuring the area is stocked and visually appealing.

Team Support

: Work closely with other team members to ensure tasks are completed efficiently. Assist with opening and closing procedures as required.

Cash Handling

: Process customer payments accurately using the cash register and handle cash, credit/debit cards.

Requirements

:

Previous experience in customer service, ideally in a deli, butcher, preparing food and taking orders. Excellent communication skills and a friendly, approachable manner. Strong attention to detail and a passion for food. Ability to work well in a fast-paced environment. Basic math skills for handling transactions and weights of deli products. Understanding of food safety and hygiene practices (training will be provided). Flexible availability, including weekends and holidays. You will require your health and hygiene certificate level 2
Shifts will be 6am-3pm comprising 24.5 hours over 3 days Mon Fri and Sat.

Closed on Sundays

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 24.5 per week

Benefits:

Employee discount
Schedule:

8 hour shift
Ability to commute/relocate:

Glasgow G46 7RX: reliably commute or plan to relocate before starting work (preferred)
Experience:

Retail Occupations: 1 year (preferred)
Work Location: In person