Job Description

Location:

Showcase the Street, Dundee, DD37PY

Hours:

Thursdays:

3:00pm - 10:00pm

Fridays:

3:00pm - 9:00pm, with flexibility to extend to 10:00pm subject to bookings Additional hours may be available to cover annual leave and weekend Tech Hub parties

About Showcase the Street

Showcase the Street is a community charity based in Dundee, providing accessible, inclusive spaces and activities for people of all ages. Our multi-use facility includes indoor sports pitches, a Tech Hub (gaming arcade), Studios, a Glam Hub (Fashion and design space), and community rooms, supporting physical activity, digital skills, creativity, and social wellbeing.

We work closely with children, young people, families, and community groups, creating a welcoming and safe environment where everyone feels supported and valued.

Role Overview

We are looking for a friendly, reliable, and organised individual to join our team. The primary responsibility of this role is to staff our reception during evening opening hours. The successful candidate must also be flexible and willing to assist with covering annual leave on reception and support weekend Tech Hub parties as a Party Host when required.

During some evening shifts, the postholder may be lone working, and must be comfortable working independently while following our lone working and health & safety procedures. Full training will be provided for both reception duties and Tech Hub party hosting.

Key Responsibilities

Reception Duties

Welcoming customers and visitors in a friendly and professional manner Managing bookings and payments Answering phone calls and basic enquiries Carrying out basic cleaning and tidying duties throughout the facility Preparing and serving hot drinks available for purchase at reception Monitoring the facility to ensure health & safety and security procedures are followed Reporting any issues, incidents, or maintenance concerns to senior staff

Tech Hub Party Host (when required)

Supporting children's parties within the Tech Hub Helping guests use equipment safely and appropriately Assisting with set-up and tidy-up of party spaces Ensuring a fun, safe, and positive experience for all attendees

Skills & Experience Required

Friendly, approachable, and confident when dealing with the public Strong communication and customer service skills Reliable, punctual, and able to work independently Comfortable lone working during evening shifts Basic IT skills (training provided on internal systems) Flexible and willing to support additional shifts when required
Job Type: Part-time

Pay: 12.21 per hour

Expected hours: No less than 13 per week

Work Location: In person