We are a lovely family run business that sells designer window blinds, curtains and plantation shutters in the Oxford area. We measure for them, we make them and we fit them to all sorts of homes and businesses across the county.
We are looking for an individual to work in our Headington showroom who has excellent customer service. Our clients buy off us because of the care we give them, and we would like you to continue and enhance our excellent reputation.
Your day will be varied and interesting, dealing with clients who live locally thought to fine houses in the country. From small landlords who have property in Headington through to the NHS, Thames Valley Police and large multi-national companies.
Why Apply?
- Well established company with a good reputation.
- Great working environment, working with a friendly team.
- Great opportunities for progression.
The Role:
As well as supporting our customer, you will also be supporting your Oxford team of surveyors and installers who visit your customers and clients. You will be making appointments for both measuring and fitting products, following up to check that customers are happy, sorting out - with the fully support of the head office team - the occasional issue when things haven't gone to plan.
So, that the work we are looking to be done - what about the person we are looking for. A love for colour and design would be fantastic, as many of our customers want help and advice on projects and design schemes. We are really looking for someone who can bring customer service experience with them from a role where multiple interaction with clients has been involved. Reliable and the ability to work as a team, reporting both to head office and to your line managers in a positive and constructive way is essential. And the ability to learn new IT systems is also very important as we have our own, industry leading software system.
Working hours:
As a family business we know that work life balance is super important. If you are the right candidate we are happy to consider a full time or part time role. As we are a retail store, Saturday working is needed.
Personal skills to be considered:
- Organised individual.
- Willingness to learn.
- Confidence to talk to customers.
- Previous Customer Care roles would be advantageous.
If you would like to be considered for this role, please send your CV.
Job Types: Full-time, Part-time
Pay: 12.50 per hour
Benefits:
Company pension
Employee discount
Work Location: In person
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