Job Description

Showroom Manager - Vauxhall Hemel Hempstead

Advance Motors

We are seeking an experienced

Showroom Manager

to lead our Hemel Hempstead sales operation. This is a hands-on leadership role responsible for driving performance, managing enquiries and leads, maintaining FCA compliance, and delivering an outstanding customer experience.

Key Responsibilities

Lead, motivate, and manage the showroom sales team and daily sales activity Manage all sales enquiries and leads (phone, online, walk-in), ensuring timely follow-up and high conversion rates Allocate and monitor leads effectively across the sales team Set, track, and review daily and weekly sales activities (calls, appointments, test drives, follow-ups) Drive new and used vehicle sales performance in line with targets Maximise finance, insurance, and add-on product penetration Ensure full FCA compliance and a consistent, high-quality customer journey Oversee deal approval, margin control, and accurate use of DMS / CRM systems Maintain showroom standards, vehicle presentation, pricing, and POS compliance Handle escalated customer queries and complaints professionally Work closely with senior management to deliver site KPIs and improvement plans

Key Requirements

Proven experience as a

Showroom Manager, Transaction or Sales Manager

within a franchised dealership Strong leadership and sales-activity management skills Confident in enquiry handling, lead management, and CRM processes Commercially focused with a target-driven mindset Excellent communication and customer-facing skills Full UK driving licence

Package Includes

Competitive basic salary

Uncapped OTE 65,000 - 70,000

Company car Pension scheme Staff discounts and employee benefits Manufacturer and management training Clear career progression within a growing dealer group
Job Types: Full-time, Permanent

Pay: 40,000.00-65,000.00 per year

Work Location: In person