is one of the fastest-growing fireplace and stove businesses in South Wales -- proud winners of
Welsh Business of the Year 2025
. We're known for delivering a premium customer experience, from showroom to installation, and we're now looking for a
Showroom & Operations Manager
to join our Swansea team.
About the Role
This is a
hands-on role
with plenty of variety. You'll be involved in both the day-to-day running of our Swansea showroom and the operational systems that keep our business moving. You'll be the face of our showroom -- welcoming customers, offering expert product guidance, and supporting the team behind the scenes with admin, systems, and scheduling.
Key Responsibilities
Opening and closing the showroom
Supporting day-to-day operations, including using Ai systems
Providing excellent customer service and installation advice
Recommending products tailored to customer needs
Handling admin tasks and showroom coordination
Have an active role within our social media store marketing
Stock control and ordering with suppliers
Showroom display organising
What We're Looking For
Retail experience and strong admin/customer service skills
Managerial experience within a retail / service based environment
Confident communicator with a friendly and professional manner
Willingness to learn - full training and product knowledge will be provided
Organised, proactive, and able to manage multiple tasks
A creative flair for social media is a big bonus
Why Join Us?
Starting salary of 28,000+
(negotiable based on experience)
Full training and career development opportunities
Supportive team with a strong, family-like company culture
Room to progress within a growing, multi award-winning business
Apply now and become part of the Osborne Jones journey.
Job Type: Full-time
Pay: From 28,000.00 per year
Language:
English (preferred)
Work Location: In person
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