Job Description

Job Title: Part-Time Showroom Receptionist

Company:

Penton Citroen

Job Type:

Part-Time

Location:

Salisbury

About the Role:

We are looking for a confident, friendly, and well-organised Part-Time Showroom Receptionist to join our Citroen dealership. You will be the first point of contact for customers and play a vital role in supporting both the Sales and Aftersales teams. This is an excellent opportunity for someone with strong customer service skills who enjoys working in a busy, professional environment.

The hours are 9.30am - 2.30pm Monday to Friday but these can be flexible for the right candidate.

Key Responsibilities:

Welcome customers to the showroom and provide a positive first impression. Handle customer enquiries in person, over the phone, and online. Support the Sales team by updating new and existing customers on orders, appointments, and follow-ups. Liaise with the Aftersales team regarding service bookings and customer updates. Manage incoming calls and ensure enquiries are directed to the appropriate team member. Maintain a tidy and professional reception and showroom area. Assist with administrative tasks such as scheduling, data entry, and customer records. Provide general customer hospitality to enhance the overall showroom experience.

What We're Looking For:

Previous receptionist or customer service experience preferred (automotive experience a bonus). Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Confident using phone systems, email, and basic IT software. Professional appearance and a positive, proactive attitude. Ability to multitask and remain calm in a busy environment.

Benefits:

Friendly and supportive team environment. Training provided and opportunities to learn more about the Citroen brand. Flexible part-time hours. Staff discounts.

How to Apply:

Please submit your CV along with a brief cover message explaining why you're a great fit for this role.

Job Type: Part-time

Pay: From 13.00 per hour

Expected hours: 25 per week

Benefits:

Employee discount On-site parking
Work Location: In person