The Crafty Baa is a vibrant and popular bar located in the heart of Keswick. Blackwood Security is committed to providing a safe, enjoyable, and inclusive environment for all patrons. To ensure the highest level of safety and security, we are seeking a professional and experienced SIA Door Supervisor to join our team.
Job Summary:
As an SIA Door Supervisor, you will be responsible for maintaining a secure and welcoming environment at our bar. You will play a crucial role in ensuring the safety of our patrons and staff, managing entry and exit points, and handling any incidents or conflicts that may arise. Your presence will help to deter and manage potential issues, contributing to a positive experience for everyone at our venue.
Key Responsibilities:
Entry Management:
Check IDs and ensure that all patrons are of legal drinking age.
Monitor and control access to the bar, preventing entry of intoxicated, underage, or unruly individuals.
Conduct searches as necessary in accordance with legal and venue requirements.
Monitor and record venues capacity figures.
Customer Service:
Be a positive representative of the business.
Greet patrons with a friendly and professional demeanour.
Provide assistance and information to patrons as needed.
Handle queries and complaints efficiently and courteously.
Security and Safety:
Monitor the bar area to identify and address potential safety issues or disturbances.
Respond promptly and effectively to any incidents or emergencies, including conflicts, altercations, and medical situations.
Liaise with bar management, staff, and emergency services as required.
Perform full venue walkthroughs and checks
Compliance and Reporting:
Ensure compliance with all relevant legislation, including licensing laws and health and safety regulations.
Maintain accurate records of incidents and report them to management.
Follow all SIA regulations and guidelines.
Team Collaboration:
Work closely with bar staff and management to ensure a cohesive approach to safety and customer service.
Participate in regular team meetings and training sessions.
Requirements:
Valid SIA Door Supervisor License.
Calid First Aid.
Excellent communication and interpersonal skills.
Ability to remain calm and professional in high-pressure situations.
Strong observational skills and attention to detail.
Physical fitness and the ability to stand for extended periods.
A friendly and approachable manner with a commitment to providing excellent customer service.
Flexibility to work evenings, weekends, and public holidays as required.
Preferred Qualifications:
First Aid certification.
Conflict management training.
Knowledge of local licensing laws and regulations.
Experience preferred, but not necessary, training will be provided
Benefits:
Competitive wage.
Opportunity for career progression and development.
Friendly and supportive team environment.
Staff discounts and other perks.
How to Apply:
If you are a dedicated and professional individual with a passion for safety and customer service, we would love to hear from you. Please send your CV and a brief cover letter outlining your experience and suitability for the role to info@blackwoodsecurity.co.uk
Blackwood Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Call us on 07376916379
Job Type: Part-time
Pay: 15.00 per hour
Expected hours: 10 per week
Benefits:
Company pension
Employee discount
Free parking
On-site parking
Schedule:
Every weekend
Weekend availability
Experience:
security: 1 year (preferred)
Language:
English (required)
Licence/Certification:
Driving Licence (preferred)
First Aid Certification (required)
SIA (required)
Work Location: In person
Expected start date: 21/06/2025
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