to join our shopping centre security ambassador team.
As part of a small, close-knit local team, you will be vital in providing a warm, friendly welcome to customers, supporting our retailers and delighting the public with exceptional customer service while challenging anti-social behaviour and shoplifters.
You will be fully supported by a highly experienced leadership team from Code 9 Security and our client. You can develop and enhance your role to improve our service and delight our stakeholders.
Pay & benefits
In recognition of your hard work, we offer a very competitive pay rate starting from
12.60 per hour
. We pay on the 28th of each month, but have partnered with Wagestream, as we appreciate that life doesn't always wait around for payday. Wagestream gives you early access to some pay for hours worked before the end of the month or in increments - rather than in a lump - to spread the load.
You'll also be entitled to join our company pension scheme and will enjoy 5.6 weeks annual leave.
Additionally, if you are ambitious and seek growth, we offer opportunities for career progression within our team. Your dedication and talent will be recognised and rewarded.
What is the shift pattern, and how many hours?
Shifts will be between 08:30 and 18:00 Monday - Saturday or 09:30 - 17:00 on Sundays (and public holidays).
You will enjoy premium pay rates for bank holidays and occasional overtime opportunities if desired.
Getting to work
On-site parking is available on your duty days, or if you don't drive, the local bus and train stations are less than a 5-minute walk.
Uniform
You will receive a uniform, which must be worn while on duty.
Role requirements
IMPORTANT
: Please only press
APPLY
if you meet
ALL
the following personal qualities and criteria to progress to the group interview stage.
Have a frontline SIA Licence in Security Guarding or Door Supervision
Have a frontline SIA Licence in CCTV
Be willing to contribute to a close-knit team that care about their work
Have a positive approach to providing an outstanding customer experience
Have excellent interpersonal skills - being confident and tactful is important
Have a good level of fitness
Be fully conversant in spoken and written English and able to prepare reports and maintain records.
Live within a 30-minute drive of central Aylesbury
Be able to provide a 5-year verifiable employment or education history
Be able to provide a 5-year address history
Be able to provide two independent referees (not family members)
It would be great if you also had the following:
Experience in retail or shopping centre environments;
A first aid qualification; and
A connection to the local community.
Day to day, you will be expected to:
Greet customers and build a rapport with retailers
Respond to incidents professionally and with confidence
Deter, detect and respond to criminal behaviours
Operate CCTV, radios and other control room systems
Provide first aid and support our safeguarding endeavours as required
Cooperate with your colleagues and the client's management team
Maintain positive first impressions and support the overall excellent presentation of the business
So, if you possess these qualities, we would love to hear from you and eagerly await your application.
Please note that, as part of our vetting and onboarding procedures, you will be required to:
Declare any adverse credit history, including CCJs, IVAs, and bankruptcies;
Pass a probationary period of 6-months and satisfy the necessary training requirements within 3 months
Unfortunately, we cannot accept applications if you have unspent criminal convictions.
Diversity & Inclusion
We value diversity and inclusion in our recruitment process, so if you require any specific reasonable adjustments to make this easier, please let us know.
A diverse team with diverse backgrounds, perspectives, and experiences strengthens our organisation and enhances our services. Therefore, we actively encourage individuals from all walks of life to apply, regardless of their race, ethnicity, gender, age, sexual orientation, disability, or any other characteristic. We are committed to creating an inclusive and welcoming environment where everyone feels respected, valued, and supported.
By embracing diversity, we foster innovation, creativity, and collaboration, ensuring that our team reflects the diverse communities we serve.
Anything else?
Code 9 Security Ltd is a signatory to the Armed Forces Covenant (Gold Award) and guarantees an interview to members of the armed forces community, including but not limited to veterans, reservists and adult members of the cadet forces who meet the criteria as detailed in the role requirements.
Code 9 Security Ltd guarantees an interview to former members of the uniformed and emergency services, including volunteers in the special constabulary, retained firefighters and community first responders who meet the criteria as detailed in the role requirements.
Join our dynamic team at Code 9 Security, where professionalism meets with enjoyment, and diversity and inclusion form the bedrock of our pursuit of excellence.
What Next?
If you are a security professional, can satisfy the above criteria and want to further your career, we would love to receive your application. We are interviewing immediately, so please don't wait to press
APPLY!
Job Types: Full-time, Part-time, Zero hours contract
Pay: From 12.60 per hour
Benefits:
Company pension
Schedule:
Day shift
Flexitime
Application question(s):
You must live within 30 minute's drive of Aylesbury to apply for this role.
Language:
English (required)
Licence/Certification:
SIA Security Guarding or Door Supervision Licence (required)
SIA CCTV Licence (required)
Work authorisation:
United Kingdom (required)
Work Location: In person