Simpro & Operational Efficiency Manager

Waltham Abbey, ENG, GB, United Kingdom

Job Description

Key Responsibilities:

Platform Optimisation:

Review, configure and improve workflows in Simpro across scheduling, quoting, invoicing, asset management, and reporting.

Automation & Integration:

Identify and implement automation opportunities; explore integrations with platforms like Xero, BrightHR, and Power BI.

Performance Reporting:

Build dashboards and reports that help leadership make faster, smarter decisions.

Training & Support:

Upskill internal teams to get maximum value from the platform.

Troubleshooting & Improvement:

Own the system roadmap - be our go-to expert for fixing inefficiencies and leading upgrades.
What We're Looking For:

Proven experience with

Simpro

OR similar platforms such as

Joblogic, BigChange, Commusoft, Salesforce Field Service, or ServiceM8.

Strong understanding of

job workflows, engineer scheduling, quoting, asset management, and reporting.

Operational mindset - you understand how data and systems drive delivery on the ground. Excellent problem-solving skills and the ability to translate operational needs into system configurations. Comfortable leading change, documenting processes, and training non-technical staff. Experience in the

field service, compliance, housing, or construction

sectors is a bonus.
What You'll Get:

A pivotal role in a growing company making homes healthier and safer. Input into how we operate at a leadership level. Salary:

40,000 - 46,500

, depending on experience. Supportive team culture and genuine opportunity to grow your role as we scale.
Job Type: Full-time

Pay: 40,000.00-46,500.00 per year

Additional pay:

Bonus scheme
Benefits:

Company car Company events Company pension Employee mentoring programme Free parking Health & wellbeing programme
Schedule:

Monday to Friday No weekends
Application question(s):

Have you previously configured or optimised Simpro or a similar field service/job management platform (e.g. Joblogic, BigChange, Commusoft)? Please briefly describe the systems you've worked with and your role. Tell us about a process you improved using technology or automation -- what was the problem, what did you do, and what was the outcome? This role involves working closely with both internal teams and housing sector clients. Can you share an example of how you've supported or communicated with customers or account stakeholders to improve service delivery? Do you have experience building operational reports or dashboards using tools like Simpro BI, Power BI, or Excel? If yes, what kind of reports have you produced and how were they used?
Work Location: In person

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Job Detail

  • Job Id
    JD3453657
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Waltham Abbey, ENG, GB, United Kingdom
  • Education
    Not mentioned