Job Description

CK Group are recruiting for a Site Lead on behalf of an industry leading manufacturer of Scientific instruments, to be based on one of their client sites in Slough, on a permanent basis.
About the role:
The successful candidate will take ownership of a key account, managing operations, shaping a high-performing culture, and building strong partnerships with clients and teams.
Your responsibilities will include:

• Lead a growing a team of engineers and administrators to deliver outstanding service every day.
• Build trusted relationships with clients, end users, and partners, becoming the go-to person for collaboration and problem-solving.
• Ensure that services are delivered at the highest standard with compliance, safety, and client satisfaction always front of mind.
• Identify opportunities to improve, innovate, and expand services and turn them into action.
• Manage the site operations with clarity and accountability, making sure KPIs are met and that the service truly adds value to the client.
• Ensure that all activities carried out on site are aligned to the MSA and SOWs, and that any scope creep is escalated to customer and account leadership.
• Prepare and deliver presentations to clients, leadership, and internal stakeholders on service performance, KPIs, and operational initiatives.

About you:

• Educated to degree level or above in a relevant Scientific or Technical field with demonstrated experience in a similar role.
• Hands-on experience in a laboratory or regulated environment, with knowledge of Pharma, Biotech, or Medical Device industries.
• A background in planning, operations or engineering that helps bring structure and problem-solving skills.
• Excellent communication skills and a confident presenter.
• Experience in budget management and financial accountability.
• Experience in managing and building a successful team as well as building trusted client relationships.

Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference 159 977 in all correspondence.
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