Job Description

As a Site Reliability Engineer (SRE) at Trade Nation, you will be part of a dynamic and collaborative team that ensures the reliability, availability, and performance of our web services and applications. You will work closely with developers, operations, and product teams to design, build, and maintain scalable, secure, and efficient systems. You will also monitor, troubleshoot, and resolve issues that affect the user experience and the business objectives.

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Who we are

We are Trade Nation. We help our customers power up their trading through killer insights, transparent costs, and fairer ways to trade. We're innovators, and proud of it. And we've grown a lot in our decade as a market-leading low-cost trading powerhouse. Our reach is global through our teams in the UK, Australia, South Africa, Seychelles and The Bahamas.


Founded on transparency, forged in trust and powered by people, we're committed to empowering our customers to outperform the markets. How? By minimising expenses and harnessing technology to prioritise the lowest trading costs.


But enough about us. Let's hear about you.

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Who you are

You're something special. You pride yourself on being unique and bringing your own history to the table - finding solutions to daily challenges in a way that can't be done by anyone else. Maybe you talk a big game, maybe you don't. The important thing is that you do what you say and follow through to see every customer thrive.


You don't play with the bumpers up. That means breaking out of your lane when needed to help others - or forging your own completely. Every problem is our problem and that's how you see it too. Because Trade Nation's people have a shared vision, and you want to be part of making it a reality.


You know when to take the right sort of risks, the ones that push you to be better. You're not afraid to try, fail, and then try harder. But don't worry, you'll have all the support you need to thrive with us at Trade Nation, and we can't wait to enable you to learn and grow.


Ready to roll up your sleeves and get stuck in?

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Our commitments to each other

We have each other's backs

There when we need each other most

We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don't judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

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Responsibilities

Design, implement, and maintain scalable and reliable systems. Monitor system performance and troubleshoot issues to ensure high availability and reliability. Develop and maintain automation tools to streamline operations and reduce manual intervention. Collaborate with development teams to ensure new features and services are designed with reliability in mind. Implement and manage monitoring, alerting, and logging systems. Conduct root cause analysis of incidents and implement corrective actions to prevent recurrence. Participate in on-call rotations to provide support for critical systems. Continuously improve system performance, reliability, and scalability through proactive measures and best practices.

Requirements

A bachelor's degree in computer science, engineering, or a related field, or equivalent work experience. At least three years of experience in Site Reliability Engineering, DevOps, or similar roles. Proficiency in JavaScript and ideally React. Experience with cloud platforms, such as AWS, GCP, or Azure, and related technologies, such as Kubernetes, Docker, Terraform, or CloudFormation. Experience with monitoring and observability tools, such as Prometheus, Grafana, Loki, or Sentry. Experience with troubleshooting and debugging tools, such as Wireshark, tcpdump, or gdb. Strong knowledge of web protocols, such as HTTP, TCP, UDP, DNS, and TLS. Strong communication and collaboration skills. Passion for learning new technologies and solving complex problems.

Benefits

Competitive salary, and discretionary annual bonus. Private healthcare. Life Insurance, Critical Illness & Income Protection cover. Active Lifestyle allowance. Annual leave above minimum entitlement. Cycle to work scheme. * Up to 3 weeks allowance to work in any location.