Job Description

Job Title: Site Supervisor

Location: Shell Britannia

Are you an experienced retail professional with strong leadership skills? Do you thrive in a fast-paced environment and have a passion for delivering excellent customer service? If so, we want you to join our team as a

Site Supervisor

at Shell Britannia!

About the Role

As a

Site Supervisor

, you will assist the Site Manager in the day-to-day operations of the service station, ensuring the smooth running of the site while maximising sales, profitability, and customer satisfaction. You will play a key role in leading and motivating the team, maintaining high operational standards, and delivering exceptional service.

Key Responsibilities:

Team Leadership

- Support, train, and coach staff to perform at their best, ensuring excellent service at all times.

Operational Excellence

- Oversee stock control, financial processes, and site standards to ensure efficiency and profitability.

Customer Service

- Lead by example in delivering outstanding customer experiences and handling complaints professionally.

Health & Safety Compliance

- Ensure a safe and legal working environment for staff and customers, adhering to all policies and regulations.

Sales & Performance Management

- Monitor sales data and KPIs to drive improvements and meet business targets.

Administration & Communication

- Maintain accurate records, manage shift scheduling, and ensure key company communications are delivered effectively.

What We're Looking For:

Previous experience in a supervisory or management role, preferably in a retail or fuel station environment. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Ability to handle stock management, financial processes, and compliance requirements. A proactive, customer-focused approach with a drive to improve sales and performance. Flexibility to work shifts, including weekends and bank holidays.

Why Join Us?

Opportunities for career development and progression. A dynamic and supportive working environment. The chance to be part of a trusted and well-known brand.
If you're ready to take the next step in your retail management career, apply now to become a

Site Supervisor

at Shell Britannia!

Job Type: Full-time

Pay: From 12.41 per hour

Schedule:

Day shift Overtime Weekend availability
Work Location: In person