Job Description

We are seeking an organised and friendly Sixth Form Services Coordinator to join our supportive and welcoming Sixth Form team. This is a key operational role at the heart of Sixth Form life, acting as a central point of contact for students, staff, parents and external partners while ensuring the smooth running of day-to-day services.

The role combines front of house coordination with data management, administration and student support, and is well suited to someone who enjoys working with systems, processes and people in a busy and purposeful educational environment. You will play an important part in supporting students during a key stage of their education, while working within a team that values professionalism, collaboration and mutual support.

Salary:

WWF Band D, 26,393 - 27,713 pro rata (dependant on experience)

Contract Hours:

8:30am - 4:30pm, Term-Time Only

Reporting to:

Head of Sixth Form

Key responsibilities:

Reception, Communication and Systems

Coordinate Sixth Form front of house services, acting as the first point of contact for students, staff and visitors. Manage incoming telephone and email enquiries, ensuring queries are accurately logged, prioritised and directed to the appropriate member of staff. Oversee the Sixth Form general enquiries and admissions inboxes, supporting efficient communication and follow-up. Support student application and admissions processes, working with the Head of Sixth Form to coordinate tours and Open Events. Communicate professionally with parents, universities, employers and work-placement providers as required. Manage day-to-day enquiries relating to ID cards, timetables, transport and general Sixth Form operations. Respond calmly and appropriately to student issues, escalating concerns in line with pastoral and safeguarding procedures. Record and manage student absence information using Arbor, liaising with the Sixth Form Attendance Team as needed. Use Arbor to send texts, emails and letters to students in line with Sixth Form processes.

Administrative and Operational Support

Provide high-quality administrative and clerical support to the Sixth Form team. Create, manage and print Sixth Form student ID cards. Maintain and update Sixth Form documentation, including booklets, letters, forms and information materials. Oversee Sixth Form operational resources, including lost property, first-aid supplies, maintenance requests, stationery and student provisions. Maintain Sixth Form notice boards, including designing and updating posters and displays when required.

Student Support and Events

Coordinate physiotherapy and massage appointments for Sports and Dance Academy students, liaising with coaches and managing schedules. Support the planning, organisation and logistics of Sixth Form events throughout the academic year.

Person Specification

The successful candidate will:

Have excellent communication and interpersonal skills. Be highly organised, reliable and able to manage multiple priorities and workflows. Be confident using IT systems, including email, spreadsheets and Microsoft Office. Demonstrate a friendly, calm and supportive approach when working with young people.

We Will

Welcome you to the team and support you settling into your new role. Ensure you feel valued, supported, and happy at work. Provide CPD and development opportunities as desired. Ensure you feel like you contribute and make a difference to the students. You will be part of a team that genuinely enjoys working together.
This is a rewarding role for someone who enjoys working in a friendly, supportive environment while contributing to a positive and welcoming Sixth Form community. You will join a Sixth Form where staff are trusted, teamwork is valued, and reliable systems play a key role in supporting students as they prepare for their next steps.

Safeguarding

All appointments are subject to obtaining a current enhanced disclosure and that the information revealed does not prevent or make you unsuitable to work with children as determined by the Chief Executive Officer and/or Chair of Directors. A satisfactory DBS disclosure must be presented to the school before your employment can commence.

An annual review of this job description and allocation of particular responsibilities will take place as part of the Professional Development Review (PDR) programme.

Job Type: Part-time

Pay: 26,393.00-27,713.00 per year

Expected hours: 22.5 - 30 per week

Benefits:

Canteen Discounted or free food Health & wellbeing programme On-site gym On-site parking
Work Location: In person