Job Description

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Skilled Worker
Welwyn Garden City
26,680 - 28,085 per year
40 hours per week
We are looking for a Skilled Worker to join our day to day team based in Welwyn Garden City. As a Skilled Worker you will be responsible for providing an effective maintenance and repairs service that meets contract and customer expectations. Working alongside other Operatives, the role will include collecting rubbish, moving materials, fetching and carrying, ground works, damp and mould treatments, fencing, repairs, installing signage, paving, painting, general works across lots of sites in the area.
The role of Skilled Worker will include:

• Carrying out construction, fault fixing and maintenance duties to help the Operatives on site
• Completing out repair jobs via our FSM app
• Liaising with the planning team
• Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed
• Providing accurate and timely information on progress of jobs
• Collection of rubbish and debris from work areas and dispose in the skip
• Collection and transportation of larger materials on occasions

Skills and experiences:

• Qualified to NVQ Level 2 or have relevant trade background

• Relevant experience in a similar role
• Working knowledge of the application of Health and Safety legislation
• Demonstrable experience of working to deadlines and prioritising work loads
• Ability to use and update computerised systems (including PDA) for work scheduling
• Good communication skills
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• 26,680 per annum (rising to 28,085 after 12 months, subject to satisfactory performance)

For more information please
(if the link is unavailable please visit the Sanctuary careers website)
Closing Date: 29 September 2025
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - propertyservices.rec@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at -
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Skills Required