Job Description

About Us:

At Omni Recycling Limited, we are a leading provider of skip hire services (in Tunbridge Wells and the surrounding areas), dedicated to delivering efficient and reliable waste management solutions. Our team is passionate about providing excellent customer service and ensuring a sustainable approach to waste disposal.

Job Summary:

We are seeking a motivated and organised Skip Hire Bookings/Office Administrator to join our team. The successful candidate will be responsible for managing booking inquiries, coordinating deliveries and collections, and providing exceptional administrative support to ensure the smooth operation of our office.

Key Responsibilities:

Handle incoming booking requests via phone, email, and in-person, ensuring excellent customer service. Schedule and coordinate skip deliveries and collections, liaising with drivers and customers to confirm arrangements. Maintain accurate records of bookings, invoices, and customer information using our booking management software. Assist with general office administrative tasks, including filing, data entry, and managing correspondence. Respond to customer queries and provide information about services, pricing, and availability. Collaborate with the operations team to ensure timely and efficient service delivery. Monitor and manage the stock levels of skips and related equipment. Assist with other administrative duties as required.

Qualifications:

Previous experience in an administrative or customer service role, preferably within the waste management or logistics sector. Strong organisational skills with the ability to multitask and prioritise workload effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with booking management software. A proactive approach to problem-solving and a willingness to learn. Attention to detail and accuracy in record-keeping.

What We Offer:

Competitive salary based on experience. Opportunities for career development and progression within the company. A supportive and friendly working environment. Free on-site parking Company pension scheme
Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension On-site parking
Application question(s):

Do you live within a 30 minute commute to Tunbridge Wells Are you happy to work in an 100% office based role? (This role does not have any capacity for remote working)
Experience:

skip bookings administrator: 1 year (preferred)
Language:

Fluent English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person