Job Description

Job Overview

We are seeking a dedicated and enthusiastic Assistant Manager to join our team and support the centre manager to strategically lead the business growth and development of Smash Padel, Oxford.

Duties

:

Help deliver the overall strategic management of Smash Padel, Oxford, its facilities, programme growth and facility development Help ensure the facilities have effective day to day operational management Be responsible for all policies and procedures, ensuring compliance with safeguarding, health & safety plus all legal obligations Drive commercial performance through an innovative approach: delivering excellent standards and services that both meet the customer needs and occupancy targets as set out in the objectives for the centre Work closely with key community groups, employees, , LTA and Smash Padel management to ensure the facilities and Padel programmes continue to grow and improve Manage the junior programmes at Oxford in conjunction with your co-coaches to ensure the programmes are planned and delivered to the highest standards. Adopt and implement the Smash Padel inclusive policy to offer Padel to all community groups and players Work with your colleagues to develop initiatives to recruit new customers support the centre manager to create an event calendar that supports maximising court usage Ensure the Smash Padel brand profile and core values are honoured and delivered across all of your areas of influence Oversee the provision of kit & equipment for the programmes you are responsible for Ensure the facility is safe and secure and help manage supplier contracts and agreements

Qualifications

Either a leisure or sports management degree (Or equivalent) or commensurate industry experience Formal coaching qualification or evidence of volunteering to coach

Experience

Experience of leading, managing and motivating a team delivering operations management and co-ordination in a small sized organisation Experience in coaching, ideally across multiple sports and understanding how team dynamics work for players, coaches, managers and parents Experience of business development planning, goal setting, review process and analysing performance Strong commercial background in revenue generation and using effective marketing techniques to drive growth whilst delivering outstanding customer service Managing governance via the implementation and update of relevant policies, such as safeguarding and health &safety Working with a senior management team, providing performance reports, working to KPI's and implementing a 'shared vision' strategy

Knowledge

Digital marekting and its implementation. How to use content to support promotion and advertising Good standard of IT literacy with the aptitude to self-teach Ability to adapt and change to challenging circumstances alongside motivation and commitment to work flexible hours to meet the needs of the business Knowledge of how the 'Long Term Athlete Development' cycle works and how an awards based environment restricts development Ability to work under pressure, meet deadlines and deliver revenue targets Understand how important the 'Review' process is and how to challenge poor performance without impacting relationships and staff motivation
Job Type: Full-time

Pay: 27,000.00-33,000.00 per year

Experience:

Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Management: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person