We are seeking a dynamic and highly motivated SME Marketing Manager to lead the growth of our Small to Medium Enterprise marketing funnel. This is a ground-floor opportunity for an individual with a startup mentality who thrives in a fast-paced, agile environment. You will be responsible for developing and executing a comprehensive marketing strategy to drive SME growth, user acquisition, engagement and retention of our SME audience.
Key Responsibilities
Marketing Strategy & Execution
Own the SME funnel from initial brand awareness to customer retention and advocacy
Develop and manage end-to-end marketing campaigns across various channels, including social media (paid and organic), search (SEO/SEM), email marketing and content marketing.
Utilise data and analytics to optimise campaigns, track key performance indicators (KPIs) and report on ROI (e.g. Lead Generation, MQL to Pipeline Conversion).
Manage the marketing budget effectively to maximize reach and conversion.
Go-to-Market & Demand Generation:
Drive demand generation & sales pipeline by creating compelling messaging and a unique value proposition to target audiences.
Develop and execute go-to-market strategy, including localized & verticalized campaigns
Own the health and accuracy of all demand generation data within the CRM/Marketing automation platforms
Collaborate with Product on GTM, successfully contributing to product launches, meeting new feature adoption targets.
Acquisition, Growth & Retention
Identify and target key segments and develop tailored marketing funnels to drive user sign-ups and adoption
Establish Market authority aligning all messaging and content (Website, Social, PR) to position Purple as the definitive, easy-to-use solution
Implement strategies to increase user engagement and reduce churn.
Gather and deliver high-quality customer reviews, case studies and testimonials to strengthen Purple's presence and conversion rates
Build, launch and evolve self-service and educational resources (e.g. FAQs, Knowledge base articles) for existing customers to improve retention
Brand Building:
Establish and growth the SME brand identify, ensuring consistency across all marketing channels
Manage community engagement and external creative agencies, to build a strong, loyal SME base.
Ensure a full suite of SMB content (videos, brochures, blog posts etc..) always current, on-brand and readily available for Sales/Customer teams and prospects
Responsible for managing press opportunities, corporate communications relevant to the SMB market, and organizing/hosting key webinars and events.
Own all content, design changes and updates for the SMB website
Report on key website metrics including total traffic, conversion rates and lead generation from the SMB website
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