Job Description

London
UK

(Posting)

About HCLTech

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.



To learn more about how we can supercharge progress for you, visit www.hcltech.com



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Lead and manage the IT projects for automation and implementation of multiple IT tools/physical device installations at client sites, ensuring timely delivery, quality assurance, and stakeholder alignment for a critical transformation program.


Will oversee the end-to-end execution of a high-impact Automation and transformation program involving the deployment of various IT solutions and physical devices such as IAutomate, digital lockers, IT vending machines, MyXyalytics, Workblaze tools, Moveworks, Optibot Neo, SSH, Intellizone and chatbot tools.



Project Planning & Execution:


Develop and maintain detailed project plans, monitor progress, and ensure on-time delivery aligned with defined quality standards. Use Agile methodology and experience in MPP.



Purpose:


Solutions designing and review for desired outcome of Automated and empowered system. Also to enable 24*7 self-help to support through various modes.



Technical Oversight:


Participate in technical design discussions, review documentation, and ensure adherence to coding standards and best practices.

Team Coordination: Collaborate with development teams and on-site engineers to understand technical requirements and resolve issues.

Risk Management: Identify potential risks, develop mitigation strategies, and communicate updates to stakeholders.

Process Improvement: Drive continuous improvement initiatives and ensure compliance with internal and external standards.

Client Engagement: Act as the primary point of contact for clients during implementation phases, ensuring satisfaction and alignment with business goals.

Proven experience in managing complex IT transformation projects.

Strong understanding of software development lifecycle and QA processes.

Excellent stakeholder management and communication skills.

Proficiency in project management tools (e.g., MS Project, JIRA).

Ability to manage cross-functional teams and coordinate on-site installations.

Risk assessment and mitigation planning expertise.

Digital Locker & IT Vending Machine Deployment: Experience in managing installation and configuration of secure physical IT infrastructure at client sites.

Chatbot Integration: Familiarity with AI-driven chatbot tools, including deployment, customization, and performance monitoring.

Hybrid IT Environments: Ability to manage projects involving both software solutions and hardware installations.

Compliance & Standards: Knowledge of UK IT compliance standards, including GDPR.

Experience - 7 to 12 years

Location: Hydrid - client site in Birmingham

No. of Positions

1

Employee Group

Business Line FT

City

Watford

Entity

INFRA

Auto req ID

1601005BR

Expected Date of Closure

31-Aug-2025

Reporting Manager Designation

ASSOCIATE DIRECTOR

Skill (Primary)

PMO-Program Management-Program Management

Skill Level 3 (Secondary Skill 1)

Cloud Services-Autonomics-Program Management - Project Management

Skill Level 3 (Secondary Skill 2)

PMO-Program Management-Program Management

Skill Level 3 (Secondary Skill 3)

PMO-Program Management-Program Management

Skill Level 3 (Secondary Skill 4)

Projects(India B)-Projects-PROGRAM MANAGEMENT