Job Description

Overview / About us:
We're on a mission to supercharge social and influence.
At Stripe, we create content that stops thumbs mid-scroll and gets seen by millions. Our integrated teams bring together social, influencer, and PR magic for some of the UK's biggest brands -- think Merlin Entertainments, Tefal, ScottishPower, Suntory, Uniqlo, Scottish Rugby and many more.
We're building the team to take social to the next level -- and we're looking for an experienced, ideas-driven Social Account Director to be at the heart of it. Responsibilities / Position overview:
As a senior leader within our Influence & Social team, you'll work closely with our Director of Social & Innovation to craft and deliver standout campaigns. You'll combine creative flair with strategic thinking, leading both organic and paid social activity from concept to completion.
You'll be a trusted voice for clients, a mentor for your team, and a champion for content that makes people stop, watch, click, and share.
What You'll Do

• Lead influence & social strategy -- develop and evolve campaign plans rooted in insight and creativity.
• Build influencer relationships -- select the right creators, negotiate fees, and guide content through approvals.
• Deliver exceptional client service -- manage senior relationships, budgets, and timelines across multiple projects.
• Inspire and lead teams -- coach junior colleagues and play a senior role in shaping Stripe's social offering.
• Create engaging content -- from calendars and copy to collaborating with creatives for assets that pop.
• Present and pitch -- craft clear, impactful decks and lead client presentations with confidence.
• Track and optimise -- monitor performance, analyse data, and report on results using tools like Google Analytics, Meltwater, Meta Business Suite, TikTok Ads Manager, and LinkedIn Campaign Manager.
• Plan paid social -- set up, manage, and optimise ad campaigns across Meta, TikTok, and LinkedIn.

Qualifications:
What We're Looking For

• 5+ years' agency experience in digital/social/influencer marketing.
• Proven success leading high-profile campaigns for major brands.
• Strong copywriting skills and a sharp visual eye.
• Confident team leader and mentor.
• Skilled with social tools (Hootsuite, Sprout, Later) and analytics/reporting platforms.
• Knowledge of social listening tools (Brandwatch, Meltwater Social, Pulsar).
• Highly organised, detail-focused, and adaptable to fast-changing trends.
• Legally able to work in the UK and happy to work from our London office 2-3 days a week.

Benefits:
We offer our employees a comprehensive benefits package that focuses on what matters to you - health and well-being, personal finances, professional development, and a healthy work/life balance:
Hybrid and Flexible Working - we are currently hybrid working with two mandatory in-office days a week
Enhanced maternity/paternity leave and shared parental leave options
A pension plan with employer contributions
Subsidised private healthcare with employee contribution
Personal learning plans, coaching and mentoring to support you on your career path
Generous annual leave entitlement including Christmas and birthday off and work from anywhere for up to 4 weeks of the year
An annual profit related bonus
Stripe is part of Lumanity, a global 1,200 strong consultancy group that delivers its services from an office network in the UK, Europe, USA, and Asia.

Skills Required