Job Description

LOCATION:


Perth Community Fire Station, High Street, Perth, PH1 1PL


SALARY:


27,836 - 30,295 per year


CONTRACT TYPE:


Permanent


POSITION TYPE:


Full Time


HOURS:


36 hours per week



We currently have the following opportunity:



Social Care Officer - PKC13232

27,836 - 30,295

Community Alarms, Perth



This is an exciting and rewarding role as a Social Care Officer, to contribute to the operation of the Community Alarm and Telecare Service.



You will have the opportunity to be part of a team that provides peace of mind for individuals and their families through a 24-hour response service. In addition, help vulnerable service users in the community and to stay at home independently, and prevent admission to hospital or full-time care.



You will be responsible for working across our Alarm Receiving Centre and Response Team, answering and responding to calls for the most vulnerable citizens in the Perth and Kinross area.



This post is primarily based in our alarm receiving centre, answering the community alarm calls, but at times you will also be expected to work as a mobile responder. You will be able to identify client needs, which are often complex, and provide an appropriate response to ensure their safety.



The shift pattern is 12-hour shifts which is variable and includes weekends, and night work.

Skills & Experience Required

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A degree of technical knowledge and understanding of IT systems would be desirable as you will be required to install Telecare equipment and input information on to the systems that we use. Some call handling experience will also be useful.



You should have experience of working with vulnerable service users in a community setting and carrying out personal care to a high standard. Training will be provided.



Do you have Ambition, Compassion, and Integrity? Yes? Then you will have something to offer.



Good listening, oral and written communication skills as well as the ability to work as part of a team are essential.



You must have the ability to maintain confidentiality, work co-operatively with other professionals, families and carers, be a problem solver and be able to work on your own initiative.



You should be enthusiastic, motivated and able to cope with demanding work. A reliable and flexible approach to work together with a positive, responsible and caring attitude are also essential.



You must have or be willing to work towards and obtain SVQ 2 in Social Care.
You must have a valid driving licence as this post requires you to travel to a variety of locations across Perth and Kinross.

Working at Perth & Kinross Council

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Our

values and behaviours

influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our

values and behaviours

.