Job Description

Job Category: Social Care & Support
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The Role:
Under the leadership and management of the Team Manager you will work within a team of Social Workers and other Social Care Practitioners to provide a service to adults with health and social care needs achieving high quality, timely and person-centred needs assessments of individuals, planning for and working to improve outcomes and increase/maintain the independence of vulnerable adults. Within Rapid Response, the case coordinator will need to provide an immediate response and intervention to a social care crisis where there is risk of admission to a care setting (hospital or care home) or where a significant increase in current support is required, or a customer is at immediate risk within 48 hours.
Social Care Practitioners are required to work collaboratively with colleagues from different teams, disciplines and partner organisations in order to provide a seamless service to individuals/families/carers. They will help to protect vulnerable adults from harm or abuse and support people to optimise their choices in order to live as independently as possible. They will work with communities, individuals and families to promote their personal strengths.
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to an enhanced criminal record disclosure check.
What you'll need to succeed:
The Social Care Practitioner will ensure they acquire and improve their knowledge and skills and contribute to the learning and development of other members of the team.
As representatives of Adult Social Care, behaviour and conduct should be professional at all times, reflecting the values of the department and the council.
You will have the following:
a minimum Level 3 qualification in health, social care or relevant area or the capacity and willingness to work towards appropriate qualifications;
the ability to use effective interviewing skills to undertake assessments of need, including risks and strengths;
demonstrable skills in analysis of information and ability to translate into a coherent plan and outcome;
the ability to work creatively under stressful conditions, know when and how to ask for support and to pass information and cases to more
experienced/qualified workers, as appropriate, following negotiation with supervisor; and
the ability to re-prioritise and be flexible to respond to urgent referrals.
Please read the role profile for the full details of this role attached below in this advert
What you'll get in return:
Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our core employee rewards and benefits include:
a competitive salary.
a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
a generous annual leave entitlement with the potential to purchase additional leave.
A national award-winning employee health and wellbeing programme
Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information:
Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.
The full role profile is attached
We recommend saving a copy of this to refer to if you are invited to an interview
For more information or an informal chat about the role please contact
Application Process
A supporting statement or CV can be attached to your application. Remember to demonstrate why you are suitable against each of the points marked as 'Application' on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here -
Please note that applications cannot be edited after they have been submitted, please contact if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us:
Cornwall Council deliver services to more than half a million local people and over five million visitors a year.
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It's a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

Skills Required