Our client is a UK-based retailer specialising in trading card games (TCGs) and related merchandise. They stock major brands like Pokemon, Magic: The Gathering, Yu-Gi-Oh!, One Piece, Flesh & Blood, and more. They operate both online and via a physical store, run events, offer accessories, and have strong customer reviews for service and value.
Shop opening hours:
11am to 10pm Tuesday to Sunday, possibly Monday for filming) 11am to 7 on full days
The Basics
Title:
Social Media and Marketing Assistant
Contract:
15 month (potential for permanent upon completion)
Working hours:
30 minimum per week (flexible working hours)
Location:
Loughborough, LE11
Salary:
11,788 based on 30 hours per week
Working arrangement:
In office
The Responsibilities:
Digital Marketing & E-commerce
Plan, create, film, and edit short-form content for TikTok, Instagram Reels, and YouTube Shorts.
Plan, film, and edit long-form videos (e.g., 8-20 min YouTube content: set spotlights, deck techs, product walk-throughs, event recaps, interviews).
Pre-production: write simple scripts/outlines, create shot lists, schedule shoots, prep sets/props.
Production: operate basic camera, audio, and lighting; capture A-roll/B-roll in-store.
Post-production in Adobe Creative Cloud:
Premiere Pro for editing, audio sweetening, captions, versioning.
After Effects for simple motion graphics, animated lower thirds, transitions.
Photoshop for thumbnails, channel art, social cutdowns, and promo tiles.
Create and publish short-form (TikTok, Reels, Shorts); cut highlights from long-form projects.
Maintain a weekly content calendar aligned to product drops, promos, and events.
Community management (comments/DMs) and basic analytics reporting (views, retention, CTR, follower growth).
E-commerce merchandising on Shopify/eBay: listings, images, tags/collections, basic on-page SEO.
Support email/news posts ("New In", set releases, event reminders) using Shopify tools.
Keep assets organised: file naming, project folders, backups.
Retail & Store Operations
Customer service on the shop floor; friendly product advice for TCG players and parents.
Operate POS/till; handle click-and-collect handovers.
Maintain merchandising standards for sealed products and accessories; tidy, clean, and safe store environment.
Pick, pack, and dispatch online orders (Royal Mail), ensuring secure packaging for cards.
Assist with condition grading and sorting singles; use sleeves/toploaders to protect items.
Carry out cycle counts and basic stock checks, flag discrepancies.
What They're Looking For
A genuine interest in trading card games (Pokemon, Magic: The Gathering, Yu-Gi-Oh!, etc.).
Comfortable on TikTok/Instagram/YouTube and keen to experiment with content.
Creative, organised, and proactive; able to work independently in a small team.
Good written English and attention to detail.
GCSEs (or equivalent) in English and Maths preferred.
The Apprenticeship
This role will be part of a level three Multi-Channel Marketer apprenticeship provided by The Marketing Trainer. The apprenticeship covers a wide range of topics over its 15-month duration, including:
Campaign management;
Content creation;
Social Media marketing;
Digital and traditional communications;
Brand management;
Communication skills;
Project Management;
And much, much more.
All training and support will be conducted remotely via small group training cohorts and one-to-one coaching sessions that ensure you receive individualised support along the entirety of the apprenticeship.
In addition to this, the successful candidate will be enrolled on a full CIM Foundation Certificate at no extra cost. This means that once you're finished on the apprenticeship you'll be awarded two distinct qualifications as opposed to one.
Equal Opportunities
The organisation values diversity and inclusion and is committed to providing equal opportunities to all. It aims to create an inclusive environment where employees are supported and able to thrive.