Social Media & Customer Service Executive Job in MD Carpentry workshop

Social Media & Customer Service Executive

Faringdon, ENG, GB, United Kingdom

MD Carpentry workshop

1 Current Job Openings

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Job Description

:

We are looking for a

dedicated and creative female professional

to join our team as a

Social Media and Customer Service Executive.

The ideal candidate will manage our brand's online presence across social media platforms and provide excellent customer support through digital channels.

Key Responsibilities:

Handle day-to-day operations of all company social media pages (Instagram, Facebook, LinkedIn, etc.) Create engaging posts, stories, and reels to promote our brand and services Respond to customer messages, comments, and inquiries promptly and professionally Monitor and track engagement metrics, feedback, and trends Assist in managing customer complaints and resolving issues efficiently Collaborate with the marketing team to plan campaigns and promotions Maintain brand consistency in tone, visuals, and communication Prepare weekly reports on social media performance and customer feedback

Requirements:

Female candidates only Proven experience in social media management and/or customer service (1-2 years preferred) or Freshers Strong communication skills Basic knowledge of Canva, Meta Business Suite, or similar tools Excellent organizational and multitasking abilities Positive attitude and ability to work in a fast-paced environment
Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Benefits:

Employee discount On-site parking Store discount
Work Location: In person

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