Job Description

About the role

Following our landmark acquisition of The Co-operative Bank, Coventry Building Society Group is entering a bold and transformative new chapter. This is a once-in-a-generation opportunity for us to unite two purpose-driven organisations with shared values and a deep commitment to doing the right thing - for our members, our communities, and our people.



As we evolve, we're looking for exceptional talent to help us tell our story. If you're a creative, strategic and forward-thinking social media professional with strong experience and a proven track record, this could be the opportunity you've been waiting for.



We've recently welcomed a new Communications Director who is shaping our Group-wide strategy - and now we're looking for a

Social Media Lead

to bring that vision to life.

About the Role

As Social Media Lead, you'll be responsible for how our brands show up across social platforms - building trust, driving engagement and helping define what modern, purpose-driven financial services look and feel like.



You'll lead a small but mighty team of social media specialists, collaborating across functions to deliver a joined-up, insight-led approach to content and community management. You'll be a key voice in how we manage our reputation online, responding to emerging trends and creating content that truly resonates.



This role offers real variety - from setting strategy and leading campaigns, to crafting content and defining performance objectives. You'll champion creativity and ensure our social media presence reflects the values we stand for and the future we're building.

Our benefits include:

28 days holiday a year plus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with matched contributions Life assurance (6 times annual salary) Eligible for health screening Private Medical Insurance

Find out more about the fantastic benefits of joining Coventry Building Society

here

.

Location:

We operate on a team ledhybrid approach our managers are best placed to understand both your needs and the needs of the business area; they're empowered to make day to day decisions about where you can work and what's best for hybrid teams. Our offices are based Coventry & Manchester.
We reserve the right to close this advert early if we receive a high volume of suitable applications



About you

You're excited about purpose-led storytelling and inspired by the chance to shape a bold and impactful social media presence. With deep expertise in social - gained either in-house or within an agency - you bring strategic clarity, creative energy and a collaborative mindset that thrives in a fast-moving, values-led environment.

To be successful in this role it's essential you have:

Proven experience in leading and growing a brand's social media presence (whether at an agency or in house), with a strong portfolio of successful campaigns and content strategies. Deep understanding of social media platforms, trends, tools, and analytics, with the ability to apply this knowledge to drive brand awareness and engagement. Strong strategic thinking and planning skills, with experience developing and executing multi-channel social media strategies. Strong stakeholder management and influencing skills, with the ability to work cross-functionally and present confidently to senior leaders.

Desirable experience will be:

Experience in managing or mentoring a team. Familiarity with social media management tools (e.g. Sprout, Hootsuite, Brandwatch) and performance analytics platforms. A passion for purpose-led brands and a genuine interest in how social media can shape perception and drive positive change.

If that sounds like you, we'd love to hear from you.




About us

We're one of the largest building societies in the UK and we share a mutual goal across our branches and our offices to improve the lives of others.



We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.



At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we have shared values and an ethical approach towards our members, customers, and colleagues.



We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us.



All together, better.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We're proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.




Location



Coventry