Job Description

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.


The Belfry has undergone a major expansion and renovation with an investment of over 80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before.


We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

Marketing

Join the marketing team at The Belfry Hotel and Resort, winners of Marketing Team of the Year 2024 and nominated for The Hotel Marketing Awards in 2025. We are a vibrant, fast-moving team, setting the standard for hospitality with bold campaigns, innovative digital experiences, and standout storytelling. Every day, we excite our audiences and deliver results that make our brand shine. We're on the lookout for a creative content expert who's ready to bring their passion, drive, and fresh ideas to a team that's already excelling--and take our social media marketing to the next level.

Salary

The on-target earning potential for this role is 34,220.80 annual salary, compromising of a base salary of 32,640.00 plus a qualified estimate of 1,580.80 gratuities per annum.

About the role

As a Social Media Manager & Content Creator, your key responsibilities are:


Developing social media strategies with the aim of increasing brand awareness, engagement and sales

Responsible for managing, creating and scheduling all content on social media channels including Insta, Facebook, TikTok, X, LinkedIn

Manage the content calendar to ensure a regular presence across all channels is tied in with wider activity including email marketing, website updates and digital campaigns

Manage The Belfry's photography and videography requirements to ensure the visual identity of the brand represents the Resort's aspirations across social, website and emails

Liaising with other departments to create an engaging social media content that touches all areas of the resort

Collaborating with design team when necessary to provide attractive and engaging campaigns

Working with the PR Team to create news stories and blog content

Monitoring, tracking and reporting on all relevant channels

Keeping up with trends and technologies

Identify relevant influencers on social media and ensure collaborations are manged with the PR team

Monitoring and responding to guest feedback, comments and social media posts

Collaborate with the Commercial Marketing team to support the overall business needs

About you

The ideal candidate will have 2-3 years' experience of planning and creating digital content for a range of audiences. Previous experience in a similar role is a must. Hotel, Resort & Hospitality industry preferred.


You will have:


Experience and understanding of social media marketing

Demonstrable experience of creating and editing video and photography

Be a good storyteller with a creative eye

Ability to interpret brand visual tone and style

Excellent project management, organisational and interpersonal skills

Ability to manage multiple priorities and meet deadlines whilst producing high-quality work

Capacity for innovative and creative thinking

Experience with Indesign or other similar software to create engaging assets

Team player with the ability to work under own initiative

Highly motivated, pro-active and results driven

Excellent attention to detail

A quick learner

Organised and self-motivator with the ability to remain calm under pressure

Prepared to work weekends and evenings when required

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

Wellness

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over 20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.

Our Values

Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are.


If you're seeking a place where you can contribute, grow, and have a lasting impact - then the Belfry Hotel & Resort is the place for you.