Own and deliver the end-to-end social media strategy for both Chestertons and Chase Buchanan across all platforms (Instagram, Facebook, LinkedIn, TikTok, YouTube, X/Twitter, Threads, Pinterest, etc.)
Develop and execute organic and paid social media campaigns aligned with brand, marketing and business goals
Create, curate and manage high-performing content (video, visual, copy) tailored to each platform and audience
Lead and manage the social media content calendar, ensuring timely and consistent publishing aligned with wider marketing plans
Work with internal teams and external partners to develop creative, insight-led campaigns that deliver tangible brand and business value
Monitor trends, competitor activity, and platform changes to keep both brands at the forefront of innovation
Set, monitor and report on performance KPIs, using data to drive continuous improvement
Educate and influence stakeholders across the business on the power and value of social media - both strategically and tactically
Work closely with PR, brand, lettings, sales and other business units to amplify initiatives across channels
Support employer brand, recruitment and internal communications through social
Manage social media budgets effectively, particularly for paid campaign delivery
About You
Proven experience in a senior social media role, ideally in a fast-paced commercial environment (e.g., retail, hospitality, e-commerce or high-growth sectors)
Deep cross-platform expertise and an understanding of the nuances of each social platform
Demonstrable track record of leading successful integrated organic and paid campaigns that drive measurable ROI
Highly creative, with the ability to generate ideas and content that cut through and resonate
Strong content planning, scheduling, and community management skills
Confident communicator with the ability to influence and educate at all levels of the business
Analytical and data-driven mindset, able to interpret results and optimise accordingly
Organised, self-sufficient, and comfortable working at pace with multiple stakeholders
* Strong understanding of key KPIs (engagement, conversion, reach, CPM, CTR, etc.) and how to use them to measure success
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