Job Description

Key Responsibilities 1. Patient Support Provide personalised support to individuals, enabling them to identify their goals and co-produce a personalised plan to achieve these. Act as a key point of contact for patients, offering continuity and coordination of care. Support patients referred by GPs, practice staff, and other healthcare professionals to access non-clinical services and community resources.



Work with individuals to build their confidence, resilience, and independence by identifying issues affecting their health and wellbeing. 2. Collaboration with General Practice Work closely with GPs and the wider multidisciplinary team to identify patients who would benefit from social prescribing interventions. Contribute to clinical meetings and case discussions to provide insights into non-clinical solutions for patients.



Maintain accurate and timely records of referrals, interventions, and outcomes, ensuring integration with the practices clinical systems. 3. Community Engagement and Development Develop strong links with local voluntary, community, and social enterprise (VCSE) organisations to expand referral options and resources available to patients. Work collaboratively with local stakeholders to map and maintain an up-to-date directory of services.



Identify gaps in service provision and work with the PCN to address these. 4. Holistic Care and Best Practice Apply a holistic approach to patient care, considering physical, emotional, and social needs in line with ARRS guidance and NHS Englands personalised care model. Promote health equity by supporting patients from diverse backgrounds, including those from vulnerable or marginalised groups.



Adhere to relevant legislation, including data protection, safeguarding, and equality and diversity standards. Person Specification Qualifications and Experience Experience in a health, social care, or community-based role (essential). Awareness of the NHS Long Term Plan and ARRS framework (desirable). Relevant qualification in health and social care, public health, or counselling (desirable).



Skills and Attributes Excellent communication and interpersonal skills. Ability to work collaboratively within a multidisciplinary team. Strong organisational and time management skills. Empathy, compassion, and a patient-centred approach.



Ability to manage sensitive and confidential information in line with data protection legislation. Knowledge Understanding of social prescribing and its role in supporting primary care. Awareness of local and national policies, including safeguarding and equality legislation. Familiarity with community and voluntary sector services.