Job Description

Overview

The Social Prescriber Link Worker Team Leader is expected to provide proactive, effective leadership within the North Wilts Border Primary Care Network, guiding and developing a multidisciplinary Living Well Team to deliver high-quality, person-centred support. They will ensure the team functions as a cohesive, high-performing unit by offering consistent mentoring, coaching, and day-to-day operational support.

The post-holder is expected to foster a culture of growth, continuous learning, and adaptability, enabling staff to respond confidently to the changing needs of the NHS, NWB GP practices, and rising patient demand. Through promoting collaboration, professional development, and innovation, the Team Leader will ensure that services addressing the wider social determinants of health are delivered efficiently, fairly, and in alignment with PCN priorities.

In addition, the Team Leader is expected to work closely with internal and external partners to drive service improvement, support workforce resilience, and strengthen community connections. Their leadership will contribute to improved health outcomes and a reduction in health inequalities across the locality.

Team Leader Responsibilities

Lead, manage, and support a team of Social Prescribing Link Workers, Health and Wellbeing Coaches, and Care Coordinators to ensure professional, efficient, and effective service delivery. Recruit, induct, supervise, and mentor the Living Well Team. Conduct supervision meetings and participate in performance appraisals, identifying personal and professional development needs. Contribute to the development of policies and plans relating to the Living Well Team activities that encompasses equality, diversity, and health inequalities. Develop and maintain relationships with key statutory, voluntary, and community organisations to raise awareness of the Living Well Team. Attend relevant meetings to support the development and improvement of the Living Well Team. Work collaboratively across the Primary Care Network to gather feedback and continually improve the service.

Primary Responsibilities

The following are the core responsibilities of the role. There may be on occasion a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Develop and maintain a directory of local services, including charities, community/voluntary sector organizations, and private providers. Provide long-term, person-centred support to address wider social determinants of health, such as housing insecurity, social isolation, financial difficulties, and employment challenges. Deliver projects aimed at reducing health inequalities and addressing wider determinants of health. Organize and participate in wellbeing fairs to promote community connection and showcase local support groups. Connect individuals to mental health support, including Talking Therapies, adult community mental health services, and wellbeing initiatives. Conduct Serious Mental Illness (SMI) reviews through assessment clinics, liaising with GPs and mental health teams, and ensuring continuity of care. Encourage social engagement by linking individuals to community groups, activities, and volunteering opportunities. Collaborate with councils and community partners to strengthen networks, develop new groups, and enhance existing community support structures. Support frequent service users by identifying and addressing underlying social factors contributing to repeated attendance. Provide low-level mental health support through Talking Therapies and social group participation. Conduct Learning Disability reviews, coordinating assessments and ensuring appropriate follow-up care. Manage a caseload of patients, acting as a single point of contact across primary care, community care, secondary care, and care home settings. Oversee and manage tasks related to local wellbeing teams (LWT).

Secondary Responsibilities

In addition to the primary responsibilities, the Social Prescriber may be requested to:

Support patients in accessing benefits, training, and employment opportunities where appropriate. Help patients manage their health by responding to queries and ensuring access to clear, quality information about their care. Coordinate appointments and encourage the uptake of vaccinations among eligible groups. Focus on personalised, culturally sensitive support, particularly for patients from diverse backgrounds or those with disabilities or long-term conditions. Navigate and coordinate care across health and care systems, ensuring timely referrals and seamless transitions between services. Facilitate and monitor referrals to both clinical and non-clinical services, collaborating with healthcare teams and external partners. Empower patients to take an active role in managing their health and wellbeing. Liaise with Adult Social Care when needed to raise safeguarding concerns or request care assessments. Contribute to tackling health inequalities through targeted work with identified population groups. Uphold relevant policies and procedures, including safeguarding, confidentiality, lone working, information governance, health and safety, and equality, diversity, and inclusion. Support the PCN audit programme and undertake audits as required. Provide guidance and support to junior team members. Participate in local initiatives and projects to enhance service delivery and patient care. Contribute to shared learning across the practice. Participate in PCN projects as directed by the PCN manager. Take personal responsibility for learning and development, maintaining competency and achieving targets set in the Personal Development Plan (PDP).

Qualifications

MUST have proven supervising experience leading social or behavioral health teams in community or healthcare settings. Experience working with diverse or vulnerable groups Ability to manage a case load and work independently Excellent skills in motivational interviewing and mentoring to motivate clients toward positive change. Ability to handle sensitive situations involving children, vulnerable adults or complex mental health challenges with professionalism and compassion. Effective communication skills for collaborating with diverse stakeholders including healthcare professionals, social service agencies, and community organizations. Relevant certifications or training in Personalised Care management, behavioral health support, safeguarding or NVQ Leve 3/4 in Health & Social Care are desirable. Embark on a rewarding career where your leadership transforms lives through compassionate support and innovative solutions!
Job Type: Full-time

Pay: 15.00-20.00 per hour

Expected hours: 37.5 per week

Benefits:

Bereavement leave Company pension Free flu jabs Health & wellbeing programme On-site parking Sick pay Store discount
Work Location: In person

Application deadline: 01/06/2026