Job Description

Key Responsibilities Manage the referral process, encouraging and promoting referrals from a wide range of agencies including, GP Practices within the PCNs, multi disciplinary teams (MDTs), allied health professionals, voluntary, community and social enterprise (VCSE) organisations. Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Helping people identify the wider issues which impact on their health and wellbeing such as debt, poor housing, unemployment, loneliness and caring responsibilities. Co-produce a personalised care plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.



Helping people to maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards. Manage and prioritise a patient caseload, in accordance with needs, priorities and support required by individuals. Refer people back to other health professionals/agencies where appropriate and when an individuals needs are beyond the scope of the Social Prescriber. To work within local communities and local partners identify unmet needs and, to support the setup of new sustainable community groups and services where there is a gap in local provision.



To ensure appropriate safeguarding procedures and practices are in place within local community groups and networks, supporting local groups to develop where necessary. To build effective relationships with key staff in GP practices, attending relevant meetings and becoming part of the wider network team, giving information and providing feedback on social prescribing. To work in partnership with other local agencies to raise awareness of social prescribing and to promote the service widely and its benefits. To seek regular feedback about the quality of services and the impact of social prescribing, preparing and providing both written and verbal feedback and reports on performance.



To work with the PCN to recruit and support volunteers to facilitate, engage and mentor individuals to access community groups and services to build independence, self-confidence and resilience. To use appropriate systems for data capture, case management, feedback and reporting and adhering to data protection legislation and data sharing agreements. To work as part of the team to seek feedback, continually improve the service and contribute to business planning. Other Responsibilities Work with service users families to provide information, advice and guidance to enable them to access other appropriate support and services.



This role will involve working in different locations and will require you to travel. The ability and means to travel independently within Worcestershire is essential. Work flexibly, as there may be occasional evening and weekend work which will be considered as part of your normal working hours. A commitment to personal, professional and organisational development.