Job Description

Proposed Interview Date: Week Commencing 02 February 2026

Closing Date: Wednesday 28 January 2026

Contract Type: Permanent

Salary: FC8 41,972.91 - 45,990.00

Working Pattern: 25 Hours per week

Location: Bankhead Central, Glenrothes

Supporting Statement

As part of your application, you must provide us with a

Supporting Statement

which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site.

Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resume'. Your Supporting Statement must not be a CV.

More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement .

Job Details

Fife Health & Social Care Partnership are looking to recruit an innovative, creative and enthusiastic individual to a Social Work post within the Social Work Contact Centre. This role will involve primarily telephone-based communication with service users across Adult and Older People Services. You will undertake a wide variety of work including the provision of advice, sign posting to appropriate local services, assessments of need and risk and Adult Protection work. The Social Work Contact Centre is a fast-paced working environment and requires team members to be able to make swift and confident decisions while ensuring that the best outcomes for services users are identified. Due to the volume and types of referrals received, team members are required to stay abreast of legislation, policy, guidance and research in order to promote best outcomes. The team are supported to do this through regular in-team training sessions and are expected to contribute with creative ideas and proposals as to how best to serve the Fife Wide community. You will work in a team that are dedicated, hard-working, supportive and cohesive. We promote mutual respect, kindness and support in our daily practice, towards each other, service users and multi-agency partners.

This post may require lone working.
Examples of tasks undertaken in this post include:
Carrying out initial assessment for all new business across Fife. To work in partnership with service users/carers to identify and plan support in line with the eligibility criteria. To provide professional advice, guidance and support to people with disabilities/mental ill health and their carers Maintain accurate case records Participate in a busy duty system To attend meetings, as required The identification of Adult Protection concerns Statutory Adult Protection Work Undertaken appropriate training in order to keep abreast of practice, legislative and policy changes. Participation in Team Meetings and Development Sessions Multi-agency working with a large variety of external agencies Creating flexible and innovative plans to support service users at the point of referral. A high standard of report writing Any other duties as required by the Director of Health & Social Care and allocated by the Team Manager These tasks will be carried out in partnership with service uses, carers, family members, social work colleagues and other professionals, external agencies as required.

The Person

You will have experience of working in a relevant setting across Adult and Older People Services, Justice Social Work or Children and Families Social Work where your knowledge and experience will be transferable. A working knowledge and understanding of Adult Support and Protection guidelines, legislation and processes is an advantage.


The position requires significant organisation skill and the ability to prioritise a very busy workload. You will be skilled in assessing and analysis situations to make clear and sound decisions.


The Essential qualifications for this post are


Degree in Social Work or equivalent Workers new to role must gain registration with the Scottish Social Services Council (SSSC) within six months of start date in this role

Before confirming appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership (Protected Adults) through Disclosure Scotland.

The ability to travel throughout Fife is a requirement.

Further Information

Role Profile -

When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile

How We Work Matters -

Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.

Employee Benefits -

Employees have access to a benefits package that offers discounts on a wide range of products and services

Directorate Information -

Council Department information

Social media

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Alternative Formats

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Job information can be made available in alternative formats, to make a request please email: transactions.recruitment@fife.gov.uk

For further Information please contact:

Louise.Nicol@fife.gov.uk