Job Description

Join Us as an Associate Rehabilitation Case Manager at PsychWorks Associates, an award winning service

PsychWorks Associates is actively seeking dedicated and compassionate individuals to become part of our caring network of Associate Case Managers in Rehabilitation. We warmly invite Social Workers who are considering a transition into the Case Manager sector, as well as experienced Associate Case Managers.

Whether newly considering a career in case management or a seasoned Case Manager, our service embraces

independent contractors

who share our commitment to providing compassionate and thoughtful input to all personal injury clients and their families regardless of their background.

About our Company

:

PsychWorks Associates offers treating psychology and rehabilitation case management support to serious and catastrophically injured clients and their families.

The service was established in London in 2014 by a clinical psychologist and case manager, Dr Shabnam Berry-Khan, after working in rehabilitation personal injury for a number of years. Our CQC-registered, values-based service focuses particularly on trauma-informed support, and diversity and inclusion.

At PsychWorks Associates, our mission is to provide holistic support to clients and their families as they navigate the physical and emotional journey of rehabilitation. We believe in fostering a strong and safe relationship with our clients, built on compassion, respect, equity, acceptance, trust, and environment - our six core values. Defining who we are, what we stand for and what our vision is has helped shape our identity and understand who we will fit well with. After all, when you belong, you thrive!

We are a successful and dynamic family-run business that aims to promote a working culture of transparency, supportiveness, progression and mutual respect.

Location:

This is a remote, home-based role. However, regular client visits may be required. The majority of our clients live in

the South-East and South-West

. However we would consider strong applicants in other localities too.

Rehabilitation goals our Case Managers might work on include:

Client and family support, including understanding the emotional journey for the client and identifying blockages and 'stuckness.; supporting the family alongside the client's needs etc Care coordination, including setting up and monitoring a package of care for the client, whether through a care agency or private employment; seeking appropriate residential placements and monitoring the provision, as needed; coordinating with statutory services such as health and social care to ensure the client's needs are met appropriately, including funding and provision; instructing and monitoring independent professionals and services to supplement statutory provision, involving therapists, psychologists, or services like orthotics etc Education, including coordinating with the education authority, School Special Educational Needs coordinator (SENCO), and teaching team to ensure the client has an appropriate Education Health Care Plan (EHCP) that maximises access to the curriculum and promotes self-esteem and learning. Managing equipment at home, including ensuring the client's property promotes independence and accommodates therapy and care needs, collaborating with architects, builders, and therapists if necessary; liaising with professionals to ensure the client has access to equipment promoting independence, comfort, and safety. Community access, including assessing wheelchair-adapted vehicles; working with the client and family to facilitate inclusion and participation in social, leisure, or holiday activities. Collaborating closely with solicitors and/or deputies to provide recommendations on costs related to private care packages, therapy, equipment, vehicles, recreation activities, or holidays. Researching work, recreation, leisure, or play activities to promote the client's rehabilitation and inclusion, such as riding for the disabled, hydrotherapy, outdoor pursuits, vocational rehabilitation, or accessing social/leisure groups. Understanding the litigation process and the importance of keeping detailed notes of every interaction; keeping legal/insurer teams updated on progress and priorities as they emerge; providing a monthly timesheet/updating the client management system.

Why Choose to be a Case Manager with PsychWorks Associates?

We are a service that promotes a sustainable work-life approach and that wants to support the development of professional skills for those Associates who wish to advance their skills.

We have been around a long time and we are here to stay. Every year, as we get bigger and more established, we invest back in our service. Plus, with the collective years of case management experience in our small office team (over 50 years), we know what we are doing. We are a family-run and well-functioning outfit where we pride ourselves on seeing and hearing everyone's view.

Our support includes:

Our dedicated Compliance team supports the CQC-related client tasks. We facilitate professional progress, supporting Advanced BABICM status. We signpost to resources and support to help with navigating through the personal injury rehabilitation world. Our finance team takes care of invoice processing so you know you'll get paid and can just get on with being a clinician. To support a transition to case management/PsychWorks Associates case management, we will build an appropriate caseload with you, over 3-6 months. This might be sooner, depending on your experience and skill sets.

And more...

How to apply:

If you have solid experience in your clinical profession and are

registered with a professional body. - HCPC, SWE, NMC.

Offering at least 2 days per week of input

Go to our website for more information:

https://www.psychworks.org.uk/workwithus/ Submit your CV to

engagement@psychworks.org.uk

Please note:

this is a self-employment/contractor opportunity and not an employed position.

If you would like to have an anonymous, informal chat with us, we welcome a confidential conversation. Feel free to call Sharon, our friendly Operations Manager on 0204 570 3310 or drop her a line via the recruitment email.

We look forward to hearing from you.

More About PsychWorks Associates and Working with Us!

We are proudly an award-winning, unique service offering psychological support and case management to injury individuals and families. Known for providing responsive and high-quality clinicians, we are supporting, progressing, and innovating the injury field's rehabilitation provision for future generations. Drawing on our psychological underpinnings, we are trauma-informed, culturally sensitive, and driven by collaborative case coordination. We bring together mind and body, individuals and systems, evidence-based and personal experiences as part of our objective to make recovery a holistic journey for all involved. It's an exciting time to join a passionate and dedicated group of office and clinical personnel led by an out-spoken, kind, and high-performing founder, Dr Shabnam Berry-Khan.

Our promise to referrers and Associates is therefore very clear and part of our customer service: to provide proactive, 'good-fit', timely and coordinated input, supported by the office staff. Cost-effectiveness, fairness, and reasonableness lie at the core of the work we offer, clinical or administrative.

This role is situated within the office team, known as the hub. The hub itself is a well-formed, professional group of highly dedicated individuals whose many unifying characteristics include kindness, respect, loyalty, joviality and honesty. A healthy work-life balance is encouraged and a focus on positive mental health is valued.

We feel the synergy of solid, forward-thinking teams with aligned values and commitment to our mission has been captured nicely in these recent testimonials:

"The 'checking-in' support has been so valuable as I transition into the service"

Associate Case Manager when starting in the role, September 2024

"PsychWorks Associates is such a supportive and nurturing company, I'm really enjoying my work with you"

Associate Psychologist's impromptu feedback, October 2024

"I work as an associate for Shabnam and love it. I get to work with different MDTs for different people which includes staff training, joint sessions with other professionals including OTs, physios and case managers and I also have the support of Shabnam and the rest of the team."

Associate Psychologist to other psychologists on social media, November 2024

"I just reviewed [client's] report which was excellently written and is in-depth; it has helped me to understand [client's] needs further, especially as when communicating to me, he has not expressed what was detailed in the report."

Case Manager referrer to our Psychology service, November 2024

"This [document] is exactly what I wanted when we discussed this and it is excellent to support my argument regarding the key indicators... I will use this if I may to demonstrate to other case managers in the future the type of evidence required."

Email from a clinician collaborating on an important assessment with our Associate Case Manager, December 2024

"I bumped into [referrer] at an event today. He said that you were absolutely the right fit of psychologist for his client - compassionate and skilled. As a result of your input, he is seriously considering referring more clients to you/us. What great feedback - well done and, honestly, thanks heaps for your clearly excellent service!"

Emailed feedback from Dr Berry-Khan to Associate Psychologist, December 2024

Job Types: Full-time, Part-time, Freelance

Pay: From 40.00 per hour

Benefits:

Flexitime
Schedule:

Monday to Friday No weekends
Application question(s):

Which health/social care professional body are you registered with? What is your professional registration number? (HCPC, Pin, SWE etc) Have you got a minimum of 2 days to commit to the role? Depending on experience and your capacity, we will aim to build your caseload over 3-6 months. Are you able to accommodate this?
Willingness to travel:

25% (required)
Work Location: Remote

Application deadline: 31/08/2025
Reference ID: CM/2025