Job Description

Glasswells is the biggest home department store in East Anglia, with shops in Bury St Edmunds, Ipswich, Haverhill, and Saffron Walden. We offer a wide range of quality home furnishings and flooring products to our customers across East Anglia.

We have an opening in our busy Soft Furnishings Department, at Bury St Edmunds, for a motivated and enthusiastic Sales Adviser.

This is a full-time position, working five days per week on a rota basis. The position will require you to work alternate weekends, and some bank holidays throughout the year.

The ideal candidate will have:

Great customer service skills.

The ability to maximise personal sales to meet and exceed individual targets.

The ability to prioritise workloads to meet deadlines.

A creative flair and an eye for colour.

An interest in interior design.

In addition:

Previous experience of 'made to measure curtains' would be an advantage, but full training will be provided.

Successful candidates will be responsible for:

Greeting and assisting customers in store with their selection of and matching of colours and fabrics for curtains, blinds, and accessories.

Answering and following up on instore, phone and website enquiries.

Preparing quotations

Taking orders in person and over the phone.

Maximising add-on sales.

Using the company sales programme to process and progress orders. Full training will be given on our company systems and procedures.

Maintaining showroom standards, keeping the department tidy and appealing.

Benefits:

Competitive salary with an enhanced hourly rate for Sunday and Bank Holiday working.

Sales related weekly bonus.

Monthly company bonus (after qualifying period).

Company pension.

Company discount scheme in our stores and restaurants.

Free on-site parking.

Staff training and development.

Break rooms and free refreshments.

Friendly and welcoming working environment.

Paid holiday entitlement of 20 days plus bank holidays, entitlement increases with length of service.

Glasswells Ltd is an equal opportunities employer.

Job Types: Full-time, Permanent

Benefits:

Company pension Employee discount On-site parking
Schedule:

Day shift
Work Location: In person