Soft Services Area Manager

Manchester, ENG, GB, United Kingdom

Job Description

Ref




31117

Department




Cleaning Services

Location




Manchester

Employment type




Full-time

Salary




32,000 - 35,000

Closing date




15/08/2025

Description




Unify by Bruntwood provides specialist cleaning solutions across commercial, retail and industrial property. Passionate about our customers and our people, we aim to lead the way in providing solutions that are exceptional, flexible and always built around our customers.



This role is advertised for

37.5 hours per week

worked

Monday to Friday

across

Manchester City Centre

with some travel to some of our spaces in the

Trafford

area including: Trafford House, Valo and Lancastrian.


What we're looking for:





We're looking for a team manager who loves a busy role and is motivated by inspiring others. Management of cleaning teams would be the ideal match, however we're open to managers who operate across other team management roles in soft services environments such as facilities or maintenance.



Our environment is extremely positive, we pay the

real living wage to all our Cleaners as well as

sick pay, offering an environment that encourages development and collaboration.



With this in mind it's incredibly important to usthat you are compassionate, treating colleagues and employees with empathy, providing an environment where people feel respected and supported.


Job purpose:





As a Soft Services Area Manager you'll manage, develop and motivate a team of Supervisors and Cleaners who are responsible for the delivery of a high standard cleaning service across a diverse portfolio.



You won't be afraid to have fun with your job and bring enthusiasm, dedication and a collaborative spirit to strengthen our culture.


What you'll be doing:




Responsible for managing approximately 15 sites, a team of 60 colleagues and circa 30 customers across the sites, delivering a fantastic service across Manchester City Centre. Creating, implementing and managing operational objectives for your area, whilst remaining nimble and adaptable to the constantly changing environment. You'll be responsible for the end to end employee lifecycle from start to finish. You'll be an expert when it comes to finding, growing and keeping talent, leading, inspiring and supporting our teams to deliver their best work. Rolling up your sleeves and helping to shape a service that can be scaled for growth. You'll pay attention to, manage, and execute on the small details. Providing operational insight and knowledge, using data to highlight where we need to focus on our customer experience. Working collaboratively with the wider team to ensure that the various pieces of our service fit together perfectly for a seamless customer experience. You'll be quality driven, pay attention to detail, ensure continuous improvement, efficiency and consistency through standardisation, record keeping and health & safety compliance. Advising customers on cleaning specifications and providing tailored quotes based on customer requirements.

We really believe that if you're brilliant to work with, you deserve brilliant things in return:


28 days holiday

plus you get your Birthday off work - and if that's not enough you can also buy & sell holidays too

24 hours a year volunteer time

- there are endless opportunities for you to get involved in supporting the causes that matter most to you

Sabbatical of up to 12 months

so you can take a career break after five years with us

Healthcare cash plan

for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too

Life assurance

cover for all colleagues Up to

8%

matched pension scheme

Discounts & cashback

at leading retailers

Enhanced maternity / shared parental leave

- 26 weeks fully paid leave

Interest free loans

to pursue your passions and apply for up to

2000

towards learning a new skill


Our ambition is to make Bruntwood a truly diverse and inclusive place to work, reflective of the communities we live and work in. To help us to achieve this we encourage applications from ethnic minorities, disabled people, and those who are neurodiverse. Join us and you'll be part of our journey to creating something even better, for our customers and ourselves.




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Job Detail

  • Job Id
    JD3542604
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manchester, ENG, GB, United Kingdom
  • Education
    Not mentioned