Job Description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!


We are growing our engineering teams at Trustpilot and are looking to welcome a mid-level Fullstack Software Engineer within our consumer voice team!



You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. A place where you can grow as an individual, while also having an influence (or even leading) on the direction of projects and technological choices.



As a Mid-Level Software Engineer, you will contribute to the technical direction of our products. You'll use your knowledge to develop features from concept to deployment and maintenance. Your role includes supporting architectural decisions, ensuring high code quality, and learning from senior engineers, all while fostering a culture of technical excellence and innovation.



The Consumer Voice Team is a pivotal group within our consumer domain, dedicated to empowering millions of users to share their genuine experiences and feedback on the services they encounter.



You will be at the intersection of innovation, collaborating closely with Product and Design to define the next generation of our platform. Your core mission will be to:


Modernise and enhance our existing website with impactful new features. Pioneer innovative methods for consumers to rate their experiences, adapting to the ever-evolving landscape of digital interaction. Ensure seamless integration of new features, working across existing teams to guarantee they meet diverse customer needs and deliver exceptional value.

This role offers the unique opportunity to see your ideas move from concept to reality, impacting millions of customers and making a tangible difference in how trust is built online.



To ensure we deliver products that not only meet but exceed customer expectations, our teams collaborate closely with other departments, including product management, data science, data analytics, sales, and customer support. This close collaboration allows us to thoroughly understand customer needs and gather accurate requirements.

What you'll be doing:

Take part in decision-making and design discussions during development Help plan, implement and release new features Troubleshoot existing software, squashing those nasty little bugs Inspire and challenge the organisation with your knowledge of how to solve problems Collaborate effectively with cross-functional teams Supporting the technical direction of the team through the adoption of best practices and tooling

Who you are:

Experience building full-stack applications while working alongside diverse teams Experience developing RESTful APIs and distributed cloud services Proficiency with React, Node.js AWS experience is a must A customer-centric and solution-oriented mindset with a bias to action A personable and helpful personality, willing to give and receive feedback in a constructive way Motivated to push yourself and the people around you to constantly improve, in a healthy way

Some relevant technologies and services we use:

Infrastructure: AWS (CDK, ECS, Lambda, SNS, SQS, ...), Docker, CloudFormation Languages: Typescript, Node.js Frontend: React, Next.js, CSS Modules, SASS, Styled Components Database: DynamoDB, PostgreSQL, MongoDB, BigQuery

Find more on: http://stackshare.io/trustpilot

What's in it for you?

A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever -- to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial -- we help consumers make the right choices and businesses to build trust, grow and improve.



Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.



We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh -- it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.



Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you -- we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.


Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.



If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.



Any offer of employment for this position will be subject to our standard background checks.