Job Description

About GitHub: GitHub is the world's leading platform for agentic software development -- powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.

Locations: In this role you can work from Remote, United Kingdom

Overview:

GitHub Copilot has changed the way software is built, and we have a unique opportunity to look further ahead to identify how software development can be faster, safer, easier, and more accessible. We're looking for a talented and experienced Software Engineer to join us in this mission!



GitHub Copilot Agent Services owns the platform that expands Copilot's abilities with powerful AI agents in a rich ecosystem of developer tools and services as part of our industry-leading experiences.



As a Software Engineer on the Copilot Agent Services Team, you will work closely with a distributed, diverse, and passionate team of engineers and product managers with multiple teams across GitHub and Microsoft to improve and maintain our platform that integrators depend on in their software development cycle. Together, we are dedicated to shaping the future of software development by continuously enhancing AI-powered capabilities in GitHub and beyond.



The Copilot team is highly distributed and you will thrive in an environment of remote work and asynchronous communication. You're expected to have strong written communication skills and be able to develop working relationships with coworkers in locations around the globe. As an engineer at GitHub you'll always be challenged to solve interesting and novel problems that have real impact on how the world builds software.


Responsibilities:
Design, develop, test and ship high-quality technical solutions that scale across multiple GitHub services. Collaborate with cross-functional teams to define and implement innovative solutions. Contributes to the development of technical solutions for products or features within the team's area of responsibility. Works under the guidance of senior technical leaders to test design hypotheses, refine implementation approaches, and support code planning activities. Develops and maintains code to validate technical concepts and assists with broader technical validation efforts. Participates in the creation and review of design documents for simple solutions or User Stories, with appropriate oversight. Helps identify suitable technologies and understands how system components interact within the overall architecture. Conducts investigations into technical issues or design options and escalates findings to team members to inform design and implementation decisions. Continually develops knowledge of system architecture considerations, including the implications of security, privacy, and compliance requirements, and applies this understanding to day-to-day development activities. Draft proposed plans for the availability and scalability of features and changes in production with consideration for server health. Utilize CI/CD tools to set up automated pipelines for continuous integration and delivery. Monitors the health of the services to make data driven projections on scalability and develops a rollback plan. Learns about and contributes to operations of live service as issues arise on a rotational, on-call basis. Identifies solutions and mitigations to simple issues impacting performance or functionality of Live Site services and escalates, as necessary. Begins to monitor existing, examine reported signals, file reports for escalation as needed, and mitigate issues impacting system health. Reviews, maintains, and evaluates scorecards to determine if scores are met to measure service health, with detailed guidance from the team. Acts upon improvement areas within the scorecard to meet expected metrics. Acts as a First Responder in monitoring system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook. Escalates more complex problems to First Responders as to status. Responds within Service Level Objectives (SLO) timeframe. Escalates issues to appropriate owners. Monitors alerts, investigates issues, and resolves issues. Escalates for resolution if needed.

Qualifications:

Required Qualifications

2+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python

+ OR Associate's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 1+ year(s) experience
+ OR Bachelor's Degree in Computer Science or related field
+ OR equivalent experience.



Preferred Qualifications

Professional experience coding in Go, JavaScript, Ruby, Rust, or Python. Interest or prior experience in modern AI/machine learning technologies, Large Language Models or similar. Experience with distributed systems at global scale. Experience working with a remote, distributed team. Excellent written and verbal communication skills. Passionate about fostering good API Design practices and processes.

GitHub Leadership Principles:

GitHub values

Customer-obsessed Ship to learn Growth mindset Own the outcome Better together Diverse and inclusive

Manager fundamentals

Model Coach Care

Leadership principles

Create clarity Generate energy Deliver success

Who We Are: GitHub is the world's leading AI-powered developer platform with 150 million developers and counting. We're also home to the biggest open-source community on earth (and 99% of the world's software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.

Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We're remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are--because we know that people flourish when they can work on their own terms.

Join us, and let's change the world, together.

EEO Statement: GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!