Job Description

Hours:

Monday to Friday, 9:00am - 5:00pm (37.5 hours per week)

Job type:

Full-time, Permanent

Salary

55,000-65,000 dependent on experience

Package

24 days holiday per annum + Bank Holidays
Annual performance-based bonus.
Friendly, supportive, and collaborative team culture.
Ongoing professional development opportunities.
Sick pay
Bereavement leave

Overview of Role

The Engineering Manager is responsible for the day-to-day leadership, delivery, and performance of the engineering teams at Care Control. This role ensures consistent, high-quality execution across front-end, backend/API, QA, and offshore contributors, establishing a reliable SDLC and improving engineering quality. As we modernise our engineering practices, the Engineering Manager will also support the safe and effective adoption of AI tools within the development workflow, ensuring they enhance productivity and quality. Working closely with the CTO and Product, the Engineering Manager enables predictable delivery while fostering a strong, disciplined engineering culture.

Role Responsibilities

Lead daily engineering operations including stand-ups, sprint planning, retrospectives, and team coordination. Ensure predictable, high-quality delivery across front-end, backend/API, QA, and offshore engineers. Implement and uphold engineering standards, coding practices, documentation, and secure SDLC principles. Support the introduction and maturity of backend and QA capabilities, including automation. Partner with the CTO and Product on planning, prioritisation, release preparation, and roadmap feasibility. Own the release management process, ensuring clear quality gates, release readiness, and coordination with QA, Product, and Infrastructure. Introduce and govern responsible use of AI tools to improve development efficiency, testing, documentation, and code quality. Mentor engineers, support skill development, and drive a culture of continuous improvement. Identify delivery risks or blockers and proactively drive resolution. Improve collaboration between Engineering, Infrastructure, Product, and Customer Service teams.

What Success Looks Like / Key Metrics

Consistent on-time delivery within a stable release cadence. Reduction in engineering defects and increased code review quality. Effective adoption of AI-assisted development practices without creating quality or security risks. Smooth integration of backend and QA functions into the SDLC. Offshore output aligned to Care Control coding standards and delivery expectations. A repeatable, well-governed SDLC embraced across the engineering team.

Experience and Qualifications

Experience managing engineering teams in SaaS or digital product environments. Strong technical background (React, .NET Core, SQL familiarity preferred). Experience working within Agile or hybrid Agile frameworks. Exposure to modern tooling including AI-assisted development, automated testing, and CI/CD. Proven ability to lead multi-disciplinary teams (frontend, backend, QA, offshore).

Essential Skills

Effective leadership, coaching, and team development skills. Strong communication across technical and non-technical stakeholders. Ability to drive engineering discipline, quality, and consistent delivery. Familiarity with AI-enhanced development workflows (e.g., code assistants, test generation, documentation automation). Solid understanding of SDLC, release management, and modern engineering practices.

Preferable

Experience introducing QA or automation frameworks. Familiarity with containerisation and Kubernetes (AKS preferred), including deployments, scaling, and basic cluster operation Awareness of AI governance, prompt engineering fundamentals, and safe use of AI tools in regulated environments. Experience working with offshore or distributed teams.

Personal Qualities

Pragmatic, delivery-focused, and calm under pressure. Strong attention to detail and a commitment to quality. Forward-thinking and open to adopting modern practices, including AI. Collaborative leadership style and ability to build trust across teams. Adaptable, proactive, and comfortable in evolving environments.

Location:

Tavistock, Devon, PL19 9DP

This can be a hybrid role, with flexibility to work 2 days from home and 3 days in the office each week.

24 days holiday per annum + Bank Holidays Annual performance-based bonus. Friendly, supportive, and collaborative team culture. Ongoing professional development opportunities. Sick pay Bereavement leave Free on-site parking Company pension Discounted or free food Casual dress Cycle to work scheme Work from home Company events Mileage & Travel expenses in line with company policy.
Job Types: Full-time, Permanent

Pay: 55,000.00-65,000.00 per year

Benefits:

Bereavement leave Casual dress Company events Company pension Cycle to work scheme Discounted or free food Free parking On-site parking Sick pay Work from home
Application question(s):

Are you currently based within commuting distance of Tavistock, Devon, or willing to relocate to ensure you can fulfil the hybrid working requirement of a minimum of 3 days per week in the office?
Please note that this role involves a hybrid working model to facilitate team collaboration and engagement. Hybrid working is not available until successful completion of the probationary period.

Have you been directly accountable for coordinating or owning software releases in a live product environment? Have you worked in an environment where QA, engineering, and product needed tighter integration to improve quality and predictability?
Experience:

managing software engineers: 3 years (required)
Work Location: Hybrid remote in Tavistock PL19 9DP