Job Description

This role is primarily based out of Birmingham Snowhill
Hybrid working: 3 days in the office, 2 days wherever
Why this job matters
Platforms and infrastructure we are responsible for is nationally critical with over 10 million customers, enabling them to connect to their Broadband, Wi-Fi, and various hybrid products and services.
The service data our platforms generate supports many activities such as cyber defence, capacity and network management, Quality of Service analysis and more! We are transforming our platforms to ensure we make the best use of the latest cloud technologies putting automation and data at the heart of everything we do.
The Data and Authentication Team brings together Design, Development, Test and Technical Services all under one roof. Collectively we work in an Agile/Scrum model, uniquely positioning us to exploit the best of SRE/DevOps practices.)
Primary function of this role is to provide software solution engineering technical leadership capability in the evolution and ongoing management of the platforms, working closely with our stakeholders, architects and other teams
What you'll be doing
Innovative Problem Solving: Resolve complex and strategic issues using your technical knowledge, developing bespoke solutions, especially in untested technologies or products with large-scale impact.
Code Development: Write, test, and maintain code, addressing complex aspects independently, and communicate effectively with engineering professionals.
Technology Trends: Champion emerging trends and changes in software engineering, continuously sharing knowledge with the team.
Technical Roadmap: Support and contribute our ambitious technical roadmap aligning with business needs, engineering goals, and partner requirements.
Engineering Culture: Foster an engineering culture that promotes innovation, creativity, predictability, and reliability in product development.
Agile Mindset: Promote efficiency and delivery focus by practicing and contributing to our agile way of working
Stakeholder Management: Directly impact customers by supporting critical projects, stakeholder relationships, and expectations.
Team Wellbeing: Actively contribute to the overall culture and well-being of the teams
Skills you'll need
Advanced Technical Problem Solving:

• Proven track record of resolving complex and strategic issues using advanced technical knowledge.
• Experience in developing technically complex solutions, especially in untested technologies or products with a large-scale impact.

Software Solution Development:

• Strong software solution development skills, including writing, testing, and maintaining complex codebase.
• Ability to refine and rewrite code independently, with effective communication to engineering professionals and colleagues involved in the project.

Complex Problem Solving and Troubleshooting:

• Demonstrated ability to solve complex and escalated aspects of a project, including coding, debugging, testing, and troubleshooting.

Technical Vision and Innovation:

• Active involvement in implementing the technical vision and pursuing innovations in new technologies, platforms, and applications. A

Automation and Tooling

• Proficiency in evaluating, implementing, and maintaining high-quality tools and complex automation processes to support continuous delivery and developer productivity.

Sharing and Collaboration

• Strong collaboration skills, including working closely with development teams and designers to meet the requirements of the business, engineering team, and partner teams.
• Dedication to championing and continuously developing knowledge on emerging trends and changes in software engineering

Experience you'll have
MANDATORY

• At least 2 years of experience in Software Solution Development
• Strong understanding of fundamentals for Linux Security Virtualisation Networks Version controlObject Oriented Programming
• Experience in FullStack software development
• Understanding of CICD concepts and experience with automated pipelines
• Experience of working with Cloud technologies and providers
• Basic knowledge of network stack in cloud this would include services such as VPC Security groups and ACLs topology and subnets VPN etc
• Working with virtual instances on cloud VMs EC2 image to instance
• Cost awareness management optimization and control
• Experience of working with Infrastructure as Code tools and technologies
• Worked collaboratively with the teams to release software and infrastructure to Production in a regular and controlled manner ensuring it is monitored and helping the team plan for issues which may arise from changes to the software including business processes

PREFERRED

• Experience with Ruby Python or Java
• Experience in building maintaining and orchestrating docker containers with dockercompose Kubernetes is a plus
• Experience with AWS or GCP
• Any experience with OpenStack ecosystem
• Experience of working with ELK Stack and Kafka
• Any experience with popular monitoring tools like Monit Telegraf Prometheus etc
• Database skills relational DBs SQL Oracle is a plu

Benefits

• 25 days annual leave (plus bank holidays) increasing with service
• 10% on target bonus
• Life Assurance
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• Direct share scheme
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Exclusive colleague discounts on our latest and greatest TV, mobile and broadband packages

Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Skills Required