Job Description

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Description

Responsible for leading both the technical and people aspects of a product engineering team to deliver the engineering aspects of the product strategy and product roadmap through design and builds that are robust, reliable, and secure. And be the driving force to solve the technology challenges, partnering with 3rd party suppliers, improving engineering practices and supporting other engineers through coaching, and mentoring to help them develop.


Ensure the team is run on sound commercial, technical and professional principles which place customers at the heart of all its activities, meets defined corporate objectives but underpinned by prudent and effective controls which enable risk to be assessed, managed, and controlled.###

Key Responsibilities

Engineering

Responsible for software engineering for your product in Technology. Responsible for the design, and implementation of highly scalable, reliable, maintainable, and secure solutions. Track, manage, and prioritise reduction of technical debt (in conjunction with Product) Participate in code/design reviews and provide guidance to other team members. Use your knowledge and experience to lead architectural discussions in the team, and contribute to the overall architecture. Work closely with stakeholders to understand their requirements and translate them into engineering designs and solutions with the appropriate trade-offs. Ensure that solutions being built are observable, secure and operable for the team to be able to manage system health and availability Support teams in adopting and embedding good software engineering practices / standards and implementing metrics to monitor them. Promote the benefits of good engineering practices with senior stakeholders across the organisation Invest in automation across all aspects of the work we do to ensure practices and processes are repeatable, controlled and reliable.

Support Change Delivery

Efficient engineering delivery Quality assurance to ensure change is delivered to agreed quality Technology assurance to ensure services are robust, resilient, secure and aligned to tech strategy. Leadership of key tech improvement initiatives

IT Operations

Provide 3rd line Support for Incidents Incident engagement and root cause problem resolution Ensures that engineers are responding to production alerts and making general improvements to the production environment in-hours. Sets up on-call rotas for in-hours support. Ensures playbooks and runbooks created.

Engineering Quality Standards

Technology delivery to agreed quality standards

Cost

Manage costs within agreed budget. Consider cost optimisation across your solution

Technology & Innovation

Stay up-to-date with industry trends and advancements, evaluating and implementing new technologies as appropriate. Act as a key technical resource, providing guidance and expertise on complex technical issues

Risk

Consider risk aspects as part of the solution and work towards shift left. Adhere to bank wide security standards. Contribute towards audits and deliver audit point remediation.

People

Own line management tasks for your team(s) Manage and mentor a team of talented engineers, promoting their growth and development. Development plans in place to improve the capability of your team.

Build a culture aligned with the company values.Develop efficient ways of working in collaboration with Delivery Leads, etc. Talent and succession planning
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Skills, Knowledge and Expertise

Degree/Advanced degree and/or the equivalent combination of experience. Strong track record and experience of managing engineering functions in the financial services sector. Excellent knowledge of Finova / Apprivo 2 Good knowledge of building cloud-native systems. Have managed teams across software, data, quality and platform engineering and have a very good understanding of these areas. Minimum 8 years relevant experience.

Business

Understanding of the Financial Services sector with specific focus on Retail Banking (deposits/lending). Understanding of compliance/regulatory requirements in the financial services sector. Understanding of modern software development (SDLC, CI/CD) and software design and have experience in implementing on organisation level. Experience managing audit and risk aligned to business goals. Management experience of 3rd party suppliers. Experience driving teams towards business goals balancing risk & cost appropriately. Understanding of risk appetite and risk management frameworks in relation to Banking.

Leadership

Able to motivate engineers and promote a culture that encourages everyone to be the best version of themselves. Motivated to create amazing engineering functions but are also pragmatic and delivery oriented. You should also be able to set this as an example for our engineering teams. Understanding and experience introducing and improving Agile processes such as scrum and working cross-functionally, possibly in development pods/squads. Ability to deliver effective communication across your team.
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Benefits

Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - London/Wrexham Free breakfast available
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About Chetwood Bank

We're a UK-based digital bank dedicated to getting the basics right and offering straightforward savings and mortgages

Data Protection

We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies.

Cifas

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

Chetwood Bank does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Bank and Terms & Conditions associated with the use of such CVs will be considered null and void.