Job Description

Who are we?Mission Labs is one of the fastest growing tech firms in the north west of England, based in both Rossendale and our new offices at Arbeta, Manchester. We?EUR(TM)re the creators of CircleLoop and SmartAgent; with a team of passionate, forward-thinking people, using modern techniques and technologies to shape the future of global communications and customer experience.We research, design and build all of our own technology and our products and solutions span telecommunications, native apps, chatbots, AI, retail innovation, and all things cloud. Our customers and partners include JD Sports, Pretty Little Thing, American Golf, Amazon, HMRC, Capita, the NHS and many more.Culturally, we?EUR(TM)re very much a start-up. We solve problems. We communicate openly.We get stuff done. And we have fun doing it!What you?EUR(TM)ll be doingReporting to our Test Manager, you?EUR(TM)ll be working closely with product owners, implementation engineers, developers and other members of the test team to deliver high quality software solutions.Primarily you will be evaluating the software by creating and running test scripts and exploratory charters as well as reviewing designs to ensure it meets the specifications. Performing cross-browser testing and reporting any issues. You will be expected to work closely with the team to push for quality through the development process, from the creation of the tickets all the way to delivery. You will also represent the test team in Agile ceremonies and provide support and advice to the developers when it comes to unit testing and automation.As we work closely with our clients in order to provide an excellent service there may also be opportunities for site visits too.Requirements:

• Able to learn new technologies quickly.

• A passion for learning new skills and how to use new tools.

• A strong grasp of Agile methodologies and represent the discipline in the various ceremonies.

• Excellent communication.

• Comfortable working in multidisciplinary teams.

• Able to coach the team in testing best practices and be an advocate for quality.

What you?EUR(TM)ll need?EURVision

• Passion for the product and delivering giant leaps forward for our clients.

• Deeply understand client and customer needs.

• Inspire the team to own the quality of their work.

Care

• Focused on doing the best thing for the client and customer.

• Prepared, organised and professional with great attention to detail.

• Clear and concise communicator and an active listener.

• Takes an active role in helping to solve the right problems in the right way.

Collaboration

• Empathy and understanding to form strong connections with the team and stakeholders.

• Inclusive team player, who loves to work in a multi disciplined team.

• Influential, working with the team to help everyone understand the importance of quality in all stages of the process.

Drive

• Flexible, adaptable and gets things done within a fast paced environment.

• Proactive in looking at ways to improve the ways of working and driving your own personal development.

• Innovative and forward thinking and enjoys seeking opportunities to improve.

Experience & Skills

• Excellent knowledge of software testing and best practices.

• Expert knowledge of functional, regression and usability testing.

• Experience with non-functional testing.

• Ability to create efficient and effective tests and raise detailed defect reports.

• Familiarity with web and mobile technologies.

Desired

• ISEB/ISTQB certified.

• AWS and Amazon Connect experience.

• Experience in automation tooling.

This is a fantastic opportunity to join a fast-growing company, using the latest cloud technology in a very exciting and fast moving sector. SmartAgent builds communication solutions for enterprise contact centres including voice and chat bots, contact automation and artificial intelligence - staying at the forefront of modern technology. If you care about transforming digital customer experiences as much as we do, we?EUR(TM)d like to hear form you.
*Salary negotiable depending on experience*Why join us?

• Competitive salary

• Flexible working options to support a better work/life balance; manage your own hours & work from home

• Be a part of a close-knit team in a fast paced environment

• 25 days holiday, plus never work on your birthday!

• Opportunities to learn and develop, including AWS certifications

• Exciting technology, projects, clients and partners

• Private healthcare through Vitality

• Free eye care

• Pension scheme

• Life insurance

• Cycle to work scheme

• Free onsite parking and fruit, refreshments and coffee all day

• Showers & changing facilities

• Regular social outings with the teams

• Chilled dress code

• Games zone with ping pong

• Hackathons & events to get creative!

Job Types: Full-time, PermanentSalary: From 25,000.00 per yearExperience:

• AWS: 1 year (Preferred)
• Software Testing: 2 years (Required)

Work remotely:

• Temporarily due to COVID-19