Job Description

Solution Architect

Salary: around \xc2\xa345,000 per annum (depending on experience)

Location: Scotland. Home-based, blended or office working from Edinburgh

Closing Date: Midday, 25 September 2023

Ref: LM 1114

Energy Saving Trust is an independent organisation working to address the climate emergency.

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don\'t just offer jobs - we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

As well as investing in our mission, we invest in our people and culture. We\'re committed to creating an engaging, supportive and inclusive workplace for all and providing opportunities for development, training and growth. We also provide a range of benefits such as flexible working, an employee assistance programme and a wellbeing allowance. Please see our careers page for more information on why Energy Saving Trust is a great place to work.

The team

The consumer advice team sit in the energy team, whose purpose is to enable households, small businesses and communities to have affordable energy costs and reduce carbon emissions that contribute to climate change.

We provide energy advice services, renewable energy expertise and manage and administer loans and grants for energy saving and low or zero carbon improvements to homes and businesses on behalf of governments, local authorities and businesses. Our work is service focussed and seeing the impact we have on the lives of people we support is what brings us to work each day.

The role

We are seeking a highly motivated individual with strong business analysis and problem solving skills. You will be responsible for developing and improving tools and systems to support the delivery of energy advice and support to consumers. This includes developing the Home Energy Scotland customer relationship management (CRM) Microsoft Dynamics database to meet the needs of a number of Scottish Government programmes. It also includes responsibility for supporting Home Energy Scotland CRM users.

What you\'ll do

• Identify and explore opportunities for service and business improvement.

• Analyse high-impact business processes and recommend solutions that align with user needs and business strategy.

• Carry out Microsoft Dynamics administration (on-premises and Cloud versions) and provide support to 300+ Microsoft Dynamics users across Energy Saving Trust and the advice centre networks.

• Manage selected business tools and databases.

• Line manage and support the CRM analyst to carry out Microsoft Dynamics administration and user support.

• Carry out Microsoft Dynamics development.

• Lead on software development projects.

What you\'ll bring

• Business analysis skills with ability to investigate, analyse, visualise, articulate and solve complex problems and concepts.

• Line management skills.

• Software project management experience.

• User focus with understanding of user-centred design.

• Proven experience in Microsoft suite, including advanced Excel, PowerBI, SQL to query data and Visio.

• Excellent understanding of Microsoft Dynamics and ability to perform bulk data migrations and carry out all elements of system administration.

• Experience of writing JavaScript to implement form logic on MS Dynamics.

• Demonstrated ability to work with clients/users to translate their requirements into product features.

This is a permanent position. Our standard weekly hours are 37.5 hours, Monday to Friday.

This will need to be a full-time role. We are open to flexible working locations (within the UK) and as standard we offer all contracts on blended (home and office-based) working.

To apply, please send your CV and cover letter. In your cover letter please explain how you meet the essential areas in the job description. Please state the job reference you are applying for in the subject line. Applications submitted without a covering letter will not be considered.

Applications close 12:00 Midday, Monday 25 September. Interviews are intended to be held on 5 October.

If you think you may need additional support or adjustments made to any part of the application/recruitment process, please get in touch.

The majority of our people are working from home but have access to our office locations - Edinburgh, London, Cardiff and Belfast. We will we be happy to discuss this and our blended working model at the interview stage with you.

Please note that we are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Our commitment to creating a diverse, inclusive and equitable workplace

To address the urgent challenges posed by the climate emergency, we need a diversity of people, experiences and ideas. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. If there is anything we can do to support you in applying, please get in touch with us. Please note that we will always ensure that a fair recruitment process is followed for all candidates and appointments will be made based on merit.

Energy Saving Trust