At Serco, we deliver vital public services across Defence, Transport, Justice, Immigration, Healthcare and more--supporting governments and citizens worldwide. Our work shapes outcomes that matter, and our latest programme is no exception. We are proud to partner with the UK Ministry of Defence (MOD) in providing critical recruitment services for the UK's Armed Forces. This new approach will, for the first time, see the Royal Navy, the British Army, and the Royal Air Force have a joint Armed Forces Recruitment Service (AFRS). Delivered through a partnership of the MOD, Serco, and our consortium of partners, this service will provide end-to-end support from candidate attraction to assessment, onboarding, and Phase 1 training. Our team brings together best-in-class integrated technology and specialist partners to offer a holistic recruitment and skills solution for the UK Armed Forces, designed to modernise and improve the overall candidate experience. We are driven by the values of doing the right thing for our people, the MOD, His Majesty's Government (HMG), broader society, and the candidates we source.
Serco actively encourages applications from veterans, military spouses, and reservists
We are seeking a senior leader to join us as Solution Implementation Lead--AFRS: a critical role accountable for the delivery and operationalisation of this complex, multi-partner solution. This is more than programme management: you will be the strategic anchor point for ensuring that every component of the AFRS solution is implemented effectively, integrated seamlessly, and aligned to the vision of the MOD.
You'll act as the 'controlling mind' of the implementation phase--coordinating across Serco, consortium partners, technical teams, and senior MOD stakeholders. Working closely with our Transition Team, Commercial and Operational Leads, and AFRS senior leadership, you will ensure this end-to-end service is embedded successfully and is ready to deliver at scale.
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