Job Description

About MiTEQ

We're problem?solvers at heart, bringing an innovative, holistic approach to automation, enterprise mobility and asset?tracking across Retail, Hospitality, Transport & Logistics, Healthcare, Field Service, Energy and Utilities. Our team delivers the complete deployment, management and support of mobility, printing and RFID technologies--so customers can move faster with confidence.

The Opportunity

We're hiring a Solutions Architect with a

specialism in enterprise mobility, enterprise printing and device management (MDM/EMM)

. You'll shape solutions that blend rugged mobile devices, scanners, label printers and UEM platforms with line?of?business apps and cloud services--and then lead them from design through successful hand?off. This is a growth role for a hands?on technologist who's ready to take the next step in scope, ownership and customer impact.

What You'll Do

Engage in discovery & pre?sales

: run workshops, assess requirements, create high?level designs (HLDs), BoMs and proposals; contribute to RFPs/RFIs; shape Statements of Work.

Architect solutions end?to?end

: design device fleets using platforms such as

Zebra, Datalogic and Honeywell

(Android Enterprise), including model selection, accessories, staging/provisioning, enrollment and lifecycle strategy.

Enterprise printing

: architect solutions with

Zebra and SATO

printers (mobile, desktop, industrial); design label formats and print pipelines; plan connectivity (USB, BT, WLAN), printer management, and high?availability print services.

MDM/EMM design & governance

: lead policies and profiles in

SOTI MobiControl

and

42Gears SureMDM

(and adjacent tools), including app deployment, lockdown/launcher, certificates/identity, OS update strategy, compliance and reporting.

Software integration

: work with REST APIs, webhooks and SDKs to integrate devices and printers with WMS/ERP/TMS and retail/warehouse apps; produce mapping specs and sequence diagrams; collaborate closely with engineering on adapters and services.

Prototype & validate

: plan and execute PoCs/Pilots; define success criteria; iterate designs based on findings.

Lead delivery

: produce LLDs, configuration guides and test plans; oversee implementation, integration and cutover; ensure quality, performance and resilience.

Assure security & compliance

: apply best practice for identity, device security, network segmentation, data protection and observability.

Document & handover

: create runbooks and diagrams; deliver admin training; transition to support.

Be a trusted advisor

: translate business outcomes into technical roadmaps; communicate trade?offs clearly to technical and non?technical stakeholders.

Continuous improvement

: capture lessons learned; contribute reference architectures, templates and automation to keep us efficient and repeatable.
Ideally candidates will have 3-5 years in one or more of: Solutions Architect, Pre?Sales Engineer, Mobility/Printing Consultant, Systems/Network Engineer, Technical Consultant.

What You'll Bring And What We'll Teach You

Hands?on expertise with

Zebra, Datalogic and Honeywell

mobile devices/scanners (Android Enterprise work profiles, COSU/fully managed), staging tools (e.g., StageNow), and peripherals (cradles, ring scanners, wearables). Strong customer?facing communication: discovery, storytelling, diagramming and presenting to technical and non?technical audiences. Practical experience with

Zebra

and

SATO

printers: label/media selection, printer languages (e.g., ZPL/CPCL/SBPL), drivers/spoolers, print servers, device discovery/management and troubleshooting. Strong

MDM/EMM

skills with

SOTI MobiControl

and

42Gears SureMDM

(policies, content/app distribution, compliance, remote support, reporting); exposure to other UEMs a plus. Networking/Wi?Fi fundamentals (L2/L3, VLANs, DHCP/DNS, 802.11, roaming, WPA2/3?Enterprise, 802.1X/RADIUS) to ensure reliable device and printer connectivity in demanding environments.

Software development & integration literacy

: ability to read/modify API specs; create sample integrations and scripts (PowerShell/Python/Node or similar); use tools like Postman/Swagger; understand event?driven patterns (webhooks, queues) and data formats (JSON/CSV). Proven ability to produce HLD/LLD, BoMs, test plans and handover materials; familiarity with change management and release processes.

Nice?to?Have

Certifications across mobility, printing or UEM (e.g., vendor/partner accreditations for Zebra/Datalogic/Honeywell/SATO; Android Enterprise; SOTI/42Gears), or networking (CCNA/CWNA) and cloud foundations (Azure/AWS). Experience with RFID/RTLS, BLE/UWB beacons, or computer vision; edge compute/IoT gateways; warehouse/WMS integrations. Familiarity with label design tools and template management; print?and?apply/automation equipment; or SOTI Connect/Printer management platforms. Exposure to industries like Retail, Hospitality, Healthcare, Transport & Logistics, Field Service, Energy & Utilities.

How You'll Work

Collaborative, people?first mindset with clear ownership of outcomes. Working directly with clients to understand their business needs and technical requirements. Hybrid working with travel to customer sites for workshops, pilots and go?lives. Pragmatic, documentation?driven delivery with an eye for simplicity and resilience.

What You'll Love About MiTEQ

Real responsibility & growth

: step up into wider solution ownership with mentorship from senior specialists.

Breadth of tech

: from networking and Wi?Fi to RFID, mobility, UEM and cloud - solve meaningful problems end?to?end.

Impact at pace

: join a company in its next phase of growth and help shape best practice, reference designs and our productised services.

Learning culture

: support for certifications, lab time and knowledge?sharing.

Equal opportunities

We're an equal?opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all colleagues.

Job Type: Full-time

Pay: 40,000.00-50,000.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Flexitime Free parking On-site parking Work from home
Licence/Certification:

Driving Licence (required)
Willingness to travel:

75% (required)
Work Location: In person

Application deadline: 05/09/2025
Reference ID: MiTEQ-SA-EM/Print
Expected start date: 01/10/2025