Job Description

Location: Bristol

In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare have a very exciting opportunity for a Solutions Architect to join our team in Bristol.
Why is this role exciting when there are so many other Architecture positions in the market? Well, there are a few things that make this role stand out:
You will be working within a global department reporting directly to our new Chief Architect. We offer continuous training and development opportunities. Our Issuer Services team is currently undergoing a business wide digital transformation, so it's truly an exciting time to join.
Interested? Keep on reading to find out a bit more about what you'll be doing, and the type of person that we're looking for.

A role you will love

As one of our Solutions Architects, be responsible for designing and overseeing scalable, integrated technology architectures that enhance customer engagement across voice and digital channels.


Within this role, you will be collaborating with cross functional teams both within technology and the wider business to ensure operational efficiency.


Some key responsibilities include:


Defining technical roadmaps, guiding platform integration (IVR, WFM, omnichannel routing). Understanding organisational objectives and external drivers, for example, legislation or financial constraints. Working with others to develop business and technical strategies. Building excellent relationships with senior stakeholders across multiple business or technical areas in the organisation. Providing solution design and architecture delivery. Collaborate across business and technical teams to ensure smooth, compliant integrations that deliver strategic value.

What will you bring to the role?

As you've probably gathered by now, we are looking for somebody with a real passion for Architecture & Technology and will have the ability provide excellent architectural direction to our teams.


With this role being a key part of our Architecture team, you will be experienced in managing and building excellent stakeholder relationships with people at all levels.


Other key skills required for the role include:


Significant experience in a Solutions Architect role. Experience in Cloud Architecture, Data Integration & security. Good understanding of Data Architecture and implementation patterns. Demonstrable experience in working closely with delivery teams providing design and delivery assurance. Excellent knowledge & experience in using TOGAF. Experience in Cloud Technologies (Azure). A deep expertise in call centre solutions, particularly Genesys and customer communications platforms.
If this sounds like just the role you've been looking for, be sure to apply today!

Rewards designed for you

Flexible work

to help you find the best balance between work and lifestyle.

Health and wellbeing

rewards that can be tailored to support you and your family.

Invest in our business

by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards

ranging from recognition awards and team get togethers to helping you invest in your future.

And more.

Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.


#LI-SM1 #LI-Hybrid