Designed with simplicity in mind, Verkada's six product lines -- video security cameras, access control, environmental sensors, alarms, workplace, and intercoms -- provide unparalleled building security through an integrated, cloud-based software platform. Over 33,500 organizations, including 96 companies in the Fortune 500, across 93 countries worldwide trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016 with more than $700M in funding raised to-date, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
Verkada is seeking a Solutions Engineer to own and enhance the customer experience, from the proof-of-concept to the final decision. This individual will provide technical support to the sales team, become a trusted advisor to customers, assist the sales team in designing security systems and quotes, and create solutions for unique customer challenges. You will join a team of highly motivated people delivering impactful results for the company. We are looking primarily for people who can match our fast pace and learn quickly, but prior experience with video security systems, IoT devices and access control systems is certainly helpful.
What You'll Do
Become the trusted technical advisor for the key decision-makers: CTOs, CISOs, and Senior Network Engineers
Engage with sales managers to understand current deal statuses and next steps
Leverage technical knowledge to overcome customer barriers and concerns
Influence product direction with your unique understanding of customer needs
Collaborate with support to accelerate product improvement
Work with Project Managers/Operations team members in the execution of designed security solutions
Prepare required project documentation (floorplans, scope of work, assumptions, etc.)
What You Bring
Outstanding French and English written and verbal communication skills in order to clearly and efficiently articulate technical matters with customers and partners
Bachelor's degree in Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university
Outstanding French and English written and verbal communication skills in order to clearly and efficiently articulate technical matters with customers and partners
Strong background in IT fundamentals: Experience with TCP/IP, DNS, DHCP, and routing/switching devices; No experience with products related to physical security or cloud-based video necessary: we can teach you
Excellent account management, follow-through, and attention to detail
Industry certifications are a plus: AWS, CCNA, MCSE, CEH, Security+, A+, Network+
Experience working with APIs, Python, and other coding languages is a plus
Experience working with Linux operating systems preferred
Genuine excitement for software and hardware products and can speak comfortably about how they work
Entrepreneurial and positive attitude with a strong desire to learn
UK Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 100% for family premiums
Private medical and dental coverage
Paid parental leave policy & fertility benefits
Retirement saving options
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Wellness/fitness benefits
Professional development stipend
Healthy lunches provided daily
Commuter Benefits
Additional Information
We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
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