Job Description

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London's historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
SenioMei Ume restaurant in Four Seasons Hotel London at Tower Bridge is currently looking for a Sommelier to join our Mei Ume Team!
Mei Ume offers traditional Chinese and Japanese dishes with a modern approach. Showcasing two of the greatest Asian cuisines under one roof, the restaurant menu includes a colourful selection of sushi, sashimi and dim sum as well as Chinese main course dishes. Head Chef Peter Ho and his team constantly develop and evolve their unique dishes in the restaurant's innovative environment.
About the Sommelier role:
We are seeking a talented Sommelier to join our team and work closely with Go Satoyama and the Mei Ume leadership to inspire the Sommelier team. This is a key position that requires exceptional wine and food knowledge, a passion for hospitality, and the ability to deliver an outstanding guest experience. The successful candidate will bring an engaging personality, a proactive attitude, and a commitment to excellence.
What you will do:
Provide expert wine recommendations and pairings to enhance the guest dining experience
Create memorable dining experiences for our guests
Monitor stock levels, manage wine inventory
Uphold Four Seasons standards in every service
The ideal Sommelier candidate will have:
Excellent wine and food knowledge with a genuine passion for hospitality.
WSET level 2 or 3 required
Previous experience in a similar role within a luxury environment.
Outstanding personal presentation and interpersonal skills.
Ability to work effectively under pressure and maintain composure in a fast-paced setting.
Previous customer-facing experience with a focus on delivering exceptional service.
Just some of the benefits Four Seasons Hotel Ten Trinity Square employees enjoy:
40,000 package which includes Hotel service charge, and salary.
40 hour working week
Excellent Training and Career Development opportunities
Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
Free meals at Pepys while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
Up to 2 paid Wellness days per year!
Holiday entitlement increases with years of service up to 33 days off
Free Life Insurance while on duty.
Bupa Dental and MediCash plan available.
Opportunities to build a successful career with global potential
Season Ticket Loan & cycle to work scheme
Free Uniform dry cleaning available
Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
Access to Wagestream- a salary advance benefit
Employee Recognition Programmes
&many, many more surprises to discover!
We look forward to receiving your application!

Skills Required