Job Description

Are you passionate about wellness and delivering exceptional guest experiences? Orsett Hall Spa is seeking a warm, professional, and adaptable

Spa Receptionist

to join our dedicated team.

About the Role:

As the first point of contact for our spa guests, you will play a vital role in creating a welcoming and seamless experience. This part-time role requires

16 hours per week

, with flexibility to work varied shifts across the week - including weekends - depending on business needs.

The ideal candidate will be confident working independently and stepping in to support the team during peak periods or when therapist cover is needed.

Hours:

16 hours per week, fully flexible across Monday to Sunday

Key Responsibilities:

Delivering a warm, professional welcome to all spa guests Managing bookings, answering enquiries, and maintaining spa reception standards Supporting the team with daily operations to ensure smooth guest journeys Stepping in to deliver treatments when required (where qualified)

Ideal Candidate Profile:

Fully flexible availability across Monday to Sunday Qualified in spa/beauty treatments (Level 2 or above) Previous spa or wellness reception experience is highly desirable A team player with excellent communication and organisational skills Calm and professional under pressure, with a passion for delivering outstanding service

Why Join Orsett Hall Spa?

Be part of a well-established, Essex spa destination known for its beautiful surroundings and warm, welcoming team. We offer a supportive environment where your skills and contributions are valued.

If you're ready to bring your expertise and enthusiasm to a forward-thinking spa environment, we would love to hear from you.

Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 16 per week

Benefits:

Employee discount Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Experience:

Spa Receptionist or Therapist: 1 year (preferred)
Licence/Certification:

qualification in spa/beauty treatments (Level 2 or above) (preferred)
Work Location: In person