Job Description

Job Summary

We are seeking a personable and professional Spa Retail Consultant to join our team. The ideal candidate will be responsible for delivering exceptional customer service, providing tailored advice on skincare, our spa products and treatments, and delivering our range of workshops. The role also involves covering on the spa reception desk if needed.

Basic salary of 20,318 pa, plus commission paid on sales. 32 hours per week over 4 days, including weekends

Duties

Greet clients warmly and assist them in selecting suitable skincare products and spa treatments Provide detailed information about services, packages, and skincare products to enhance client experience Host daily skincare and wellbeing workshops Schedule appointments efficiently while managing client records accurately Promote special offers to encourage repeat business Maintain a clean, organised, and welcoming environment in accordance with health and safety standards Address client queries professionally, ensuring their needs are met with personalised recommendations Support the spa team in daily operations to ensure smooth service delivery

Requirements

Excellent communication skills in English Previous experience in sales within a wellness or beauty environment is preferred Strong interpersonal skills with the ability to build rapport quickly with clients Organised, proactive, and able to manage daily tasks A professional appearance and positive attitude are essential Flexibility to work during operational hours, including weekends A level 2 or above qualification in Beauty Therapy is highly desirable
Job Type: Part-time

Pay: From 20,318.00 per year

Expected hours: 32 per week

Benefits:

Employee discount Free fitness classes Free parking Health & wellbeing programme On-site gym
Work Location: In person