Job Description

Job Ref:

ILH5848

Branch:

The Lygon Arms

Location:

The Lygon Arms, Broadway

Salary/Benefits:

22,863.36 pa (13.47 per hour) 32 hours pw + Service Charge (circa 2k) commission + free staff meals.

Contract type:

Permanent

Hours:

Part Time

Shift pattern:

Weekends and weekdays (on rota basis)

Hours per week:

32

Posted date:

12/06/2025

Closing date:

26/07/2025

The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village - often called 'the jewel of the Cotswolds' - and boasts a rich

history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.

Spa therapist - What's in it for you?

22,863.36 per annum (13.74 per hour) 32 hours per week Annual service charge (non-contractual) Commision on sales Meals included on duty Employee recognition awards Cashback healthcare cover after probation Continued career development with recognised training providers Generous friends and family rate at Iconic Luxury Hotels 25% discount on all food and beverage Discount on spa treatment and products Refer a friend incentive Team social events, seasonal gifts and much more...

Aim of the Spa Therapist role

As a Spa Therapist, you will provide exceptional treatments to all guests and members, ensuring smooth operations, meticulous record-keeping, and the well-being of clients, all in line with The Lygon Arms' high standards

Responsibilities of a Spa Therapist

Deliver all treatments with passion and pride, adhering to required standards and time guidelines as scheduled by Reception. Maintain a discreet, respectful, and confidential approach, ensuring the highest standard of client care. Demonstrate thorough product knowledge, making the client's experience educative, therapeutic, and relaxing. Confidently upsell products during treatments, sharing your enthusiasm and expertise with clients. Show flexibility by assisting colleagues in other areas of the Spa, such as Reception and Changing Rooms, embodying teamwork and adaptability. Take ownership of your work, whether performing treatments independently or collaborating with the team to achieve departmental goals.

Spa Therapist - About you

Level 3 Beauty Therapy qualification is essential Proven experience in delivering high standards of face-to-face customer service and treatments with a minimum of 2 years experience in a similar environment. You possess a keen eye for detail, strong organizational skills, and a well-presented appearance.

Join us at The Lygon Arms and be part of a team dedicated to providing an exceptional spa experience!


Situated within the idyllic Cotswolds village of Broadway in Worcestershire. With roots dating back to the 14th century, The Lygon Arms is steeped in history, and remainders of the vast Tudor influence are visibly appreciated in the superb restoration of original features. The Lygon Arms boasts five exceptional culinary venues; the Lygon Bar Grill, the Lygon Wine Bar, The Russell Room, The Courtyard and the Spa Kitchen Bar, numerous snugs and lounges, a luxurious Spa, and 86 guest rooms, including the regally appointed Charles I suite. A perfect base from which to explore the Cotswolds, guests looking for a more rejuvenating stay can enjoy the calm of its spa retreat with a range of relaxing treatments and therapies.