Job Description

Please note: This is NOT Preston town centre. We are based on Watling Street Road.

Retail Supervisor

Schedule:

Week 1 - Wednesday 5pm - 10pm, Friday 5 pm - 10pm, Saturday 12 - 5pm

Week 2 - Tuesday 5pm - 10pm, Friday 5pm - 10pm, Saturday 5pm - 10pm

Week 3 - Sunday 4pm - 10pm, Tuesday 5pm - 10pm, Friday 5pm - 10pm

About the Role

We're looking for an experienced and motivated Retail Supervisor to lead our store team. In this role, you'll oversee daily operations, drive sales, deliver exceptional customer service, and ensure the store runs smoothly. You'll set the standard on the shop floor--coaching team members, handling key operational tasks, and creating a positive, productive work environment.

Key Responsibilities

Team Leadership

Supervise, support, and motivate team members Delegate tasks effectively to maximise productivity Lead by example, fostering a positive and professional atmosphere

Customer Service

Maintain high levels of customer care, ensuring every shopper feels valued Resolve issues and complaints promptly to achieve customer satisfaction Promote offers and encourage upselling to meet sales targets

Store Operations

Oversee store cleanliness, organisation, and compliance with health & safety regulations Carry out cash-handling duties, including refunds, exchanges, and daily cash flow management Take responsibility for store closing procedures Monitor for loss prevention and report any suspicious activity

Time & Productivity

Consistently arrive on time and lead punctuality by example Manage time effectively to ensure smooth and efficient operations

Skills & Experience

Proven leadership and team management experience Strong communication and interpersonal skills Excellent organisational abilities and attention to detail Solid understanding of retail operations and procedures Ability to thrive in a fast-paced, customer-focused environment

Why Join Us?

Opportunity to lead and develop a dynamic team Staff discounts and employee perks Supportive environment with training and progression opportunities
Job Types: Part-time, Permanent

Pay: Up to 12.71 per hour

Benefits:

Company pension Employee discount On-site parking Store discount
Work Location: In person