Job Description

Job Category: Retail Support
:
Specialist - Data Services
26,000- 31,000 plus excellent benefits (Work Level 6B)
Monday - Friday with occasional weekend work dependent upon business needs
Manchester city centre (hybrid working - we're currently working 1 - 2 days per week in the office, with the rest from home)
We're looking for a Specialist to join our Data Services Team, within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You'll play a key role in helping CBS to support and realise our group vision of 'co-operating to build more value for member-owners every day'.
In this role, we'll look to you to provide support across the business to colleagues that process and manage data. You'll make sure they have better visibility of data quality and find the cause of any issues, feeding this back to the data owners with a resolution. You'll also support the transition between legacy systems and SAP, undertaking accurate data reviews and audits. If you have the analytical skills we're looking for, we can offer you an exciting opportunity to build on your skills whilst gaining great exposure across the business.
What you'll do:

• Provide support to data owners, ensuring high quality and timely delivery of information to support operations
• Be the subject matter expert and trustee of data, establishing requirements and assessing data quality
• Use triage to resolve data issues from across the business, feeding issues and fixes back to the data owners
• Look at process improvements and data optimisation, deliver workshops for recurring trends/issues and review and create training materials
• Drive change and enhance process efficiency
• Work across legacy and SAP systems, undertaking data reviews and audits
• Make sure that the right process controls are in place to ensure compliance with risk frameworks
• Build dashboards/scorecards to support data owners improve the quality of data
• Develop data accuracy and performance metrics and utilise tools to monitor data quality
• Collaborate with business process partners to support process changes

This role would suit people who have:

• Experience of working with data processes
• Excellent attention to detail in a fast-paced environment
• Experience of supporting projects
• Familiarity with risk and controls
• Analytical thinking with complex problem-solving skills
• The ability to confidently use Microsoft Excel (pivot tables, conditional formatting, V-look ups) and Power BI
• The ability to collaborate across functions and develop positive relationships with internal partners, providing excellent customer service
• Flexibility to adapt to changing business priorities

Why Co-op?
If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Grocery Aid - 24/7 access to a range of emotional, financial, and practical support services for you and your family

Building a diverse environment
We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing
Please note that we may close applications for this role early.
As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.
#CBS